Browse by Work Activities

Work activities are general types of job behaviors occurring on multiple jobs. Open and explore the folders below to see the different categories and levels of information. Ratings on occupations are available at the most detailed level.

Folder (closedopen) Information Input
Where and how are the information and data gained that are needed to perform this job?
- Folder (closedopen) Identifying and Evaluating Job-Relevant Information
  How is information interpreted to perform this job?
  - Estimating the Quantifiable Characteristics of Products, Events, or Information
    Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
  - Identifying Objects, Actions, and Events
    Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  - Inspecting Equipment, Structures, or Materials
    Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
- Folder (closedopen) Looking for and Receiving Job-Related Information
  How is information obtained to perform this job?
  - Getting Information
    Observing, receiving, and otherwise obtaining information from all relevant sources.
  - Monitoring Processes, Materials, or Surroundings
    Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Folder (closedopen) Interacting With Others
What interactions with other persons or supervisory activities occur while performing this job?
- Folder (closedopen) Administering
  What administrative, staffing, monitoring, or controlling activities are done while performing this job?
  - Monitoring and Controlling Resources
    Monitoring and controlling resources and overseeing the spending of money.
  - Performing Administrative Activities
    Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
  - Staffing Organizational Units
    Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
- Folder (closedopen) Communicating and Interacting
  What interactions with other people occur while performing this job?
  - Assisting and Caring for Others
    Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  - Communicating with People Outside the Organization
    Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  - Communicating with Supervisors, Peers, or Subordinates
    Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  - Establishing and Maintaining Interpersonal Relationships
    Developing constructive and cooperative working relationships with others, and maintaining them over time.
  - Interpreting the Meaning of Information for Others
    Translating or explaining what information means and how it can be used.
  - Performing for or Working Directly with the Public
    Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  - Resolving Conflicts and Negotiating with Others
    Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  - Selling or Influencing Others
    Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
- Folder (closedopen) Coordinating, Developing, Managing, and Advising
  What coordinating, managerial, or advisory activities are done while performing this job?
  - Coaching and Developing Others
    Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  - Coordinating the Work and Activities of Others
    Getting members of a group to work together to accomplish tasks.
  - Developing and Building Teams
    Encouraging and building mutual trust, respect, and cooperation among team members.
  - Guiding, Directing, and Motivating Subordinates
    Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
  - Providing Consultation and Advice to Others
    Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
  - Training and Teaching Others
    Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Folder (closedopen) Mental Processes
What processing, planning, problem-solving, decision-making, and innovating activities are performed with job-relevant information?
- Folder (closedopen) Information and Data Processing
  How is information processed to perform this job?
  - Analyzing Data or Information
    Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
  - Evaluating Information to Determine Compliance with Standards
    Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  - Judging the Qualities of Objects, Services, or People
    Assessing the value, importance, or quality of things or people.
  - Processing Information
    Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Folder (closedopen) Reasoning and Decision Making
  What decisions are made and problems solved in performing this job?
  - Developing Objectives and Strategies
    Establishing long-range objectives and specifying the strategies and actions to achieve them.
  - Making Decisions and Solving Problems
    Analyzing information and evaluating results to choose the best solution and solve problems.
  - Organizing, Planning, and Prioritizing Work
    Developing specific goals and plans to prioritize, organize, and accomplish your work.
  - Scheduling Work and Activities
    Scheduling events, programs, and activities, as well as the work of others.
  - Thinking Creatively
    Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
  - Updating and Using Relevant Knowledge
    Keeping up-to-date technically and applying new knowledge to your job.
Folder (closedopen) Work Output
What physical activities are performed, what equipment and vehicles are operated/controlled, and what complex/technical activities are accomplished as job outputs?
- Folder (closedopen) Performing Complex and Technical Activities
  What skilled activities using coordinated movements are done to perform this job?
  - Documenting/Recording Information
    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  - Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
    Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
  - Repairing and Maintaining Electronic Equipment
    Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
  - Repairing and Maintaining Mechanical Equipment
    Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
  - Working with Computers
    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Folder (closedopen) Performing Physical and Manual Work Activities
  What activities using the body and hands are done to perform this job?
  - Controlling Machines and Processes
    Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
  - Handling and Moving Objects
    Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
  - Operating Vehicles, Mechanized Devices, or Equipment
    Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
  - Performing General Physical Activities
    Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.