Management Analysts
13-1111.00
Bright Outlook Updated 2024

Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.

Sample of reported job titles: Administrative Analyst, Business Analyst, Business Consultant, Employment Programs Analyst, Management Analyst, Management Consultant, Organizational Development Consultant, Performance Management Analyst, Program Management Analyst

Occupation-Specific Information

Tasks

  • Gather and organize information on problems or procedures.
  • Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
  • Analyze data gathered and develop solutions or alternative methods of proceeding.
  • Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
  • Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
  • Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
  • Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.
  • Review forms and reports and confer with management and users about format, distribution, and purpose, identifying problems and improvements.
  • Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.
  • Design, evaluate, recommend, and approve changes of forms and reports.
  • Recommend purchase of storage equipment and design area layout to locate equipment in space available.
Find occupations related to multiple tasks

Technology Skills

  • Access software — Citrix cloud computing software
  • Accounting software — Fund accounting software; Sage 50 Accounting; Tax software
  • Analytical or scientific software — IBM SPSS Statistics Hot technology ; Minitab; SAS Hot technology ; The MathWorks MATLAB Hot technology ; 1 more
  • Application server software — GitHub Hot technology ; Oracle WebLogic Server; Red Hat WildFly
  • Backup or archival software — Veritas NetBackup
  • Business intelligence and data analysis software — Alteryx software Hot technology ; Apache Spark Hot technology ; Microsoft Power BI In-Demand Hot technology ; Tableau In-Demand Hot technology ; 4 more
  • Cloud-based data access and sharing software — Dropbox; Google Drive; Microsoft SharePoint Hot technology
  • Cloud-based management software — IBM WebSphere; Splunk Enterprise Hot technology
  • Clustering software — VMware
  • Communications server software — IBM Domino
  • Configuration management software — Chef Hot technology ; Perforce Helix software; Puppet Hot technology
  • Content workflow software — Atlassian JIRA In-Demand Hot technology
  • Customer relationship management CRM software — Blackbaud The Raiser's Edge; Oracle Eloqua; Salesforce software Hot technology
  • Data base management system software — Apache Hive Hot technology ; Elasticsearch Hot technology ; MongoDB Hot technology ; Oracle PL/SQL Hot technology ; 7 more
  • Data base reporting software — Information Builders WebFOCUS; Microsoft SQL Server Reporting Services SSRS Hot technology ; SAP Crystal Reports
  • Data base user interface and query software — Airtable; Blackboard software; MySQL Hot technology ; Transact-SQL Hot technology ; 10 more
  • Data mining software — Google Analytics Hot technology
  • Desktop communications software — Eko; Skype
  • Desktop publishing software — Adobe InDesign Hot technology ; Microsoft Publisher
  • Development environment software — Apache Kafka Hot technology ; Apache Maven Hot technology ; Go Hot technology ; Microsoft PowerShell Hot technology ; 13 more
  • Document management software — Adobe Acrobat Hot technology
  • Electronic mail software — IBM Notes; MicroFocus GroupWise; Microsoft Exchange; Microsoft Outlook In-Demand Hot technology
  • Enterprise application integration software — Atlassian Bamboo Hot technology ; Extensible markup language XML Hot technology ; IBM InfoSphere DataStage; Microsoft SQL Server Integration Services SSIS Hot technology
  • Enterprise resource planning ERP software — Microsoft Dynamics Hot technology ; NetSuite ERP; Oracle JD Edwards EnterpriseOne; SAP software Hot technology ; 10 more
  • Enterprise system management software — IBM Power Systems software
  • Expert system software — Ansible software Hot technology
  • File versioning software — Apache Subversion SVN Hot technology ; Git Hot technology
  • Financial analysis software — Delphi Technology; Oracle E-Business Suite Financials
  • Geographic information system — ESRI ArcGIS software Hot technology ; Geographic information system GIS software
  • Graphical user interface development software — Salesforce Visualforce
  • Graphics or photo imaging software — SmugMug Flickr; Trimble SketchUp Pro Hot technology
  • Human resources software — ADP Workforce Now; Ceridian Dayforce enterprise HCM; Human resource management software HRMS; Oracle Taleo
  • Industrial control software — Supervisory control and data acquisition SCADA software
  • Information retrieval or search software — LexisNexis
  • Internet browser software — Web browser software
  • Medical software — Epic Systems Hot technology ; Medical condition coding software; Medical procedure coding software; MEDITECH software Hot technology ; 1 more
  • Metadata management software — Quest Erwin Data Modeler
  • Network conferencing software — Slido interaction software
  • Network monitoring software — Nagios; Wireshark
  • Network security and virtual private network VPN equipment software — Virtual private networking VPN software
  • Object or component oriented development software — C# Hot technology ; jQuery Hot technology ; Scala Hot technology ; Swift Hot technology ; 9 more
  • Object oriented data base management software — Hibernate ORM Hot technology ; PostgreSQL Hot technology
  • Office suite software — Microsoft Office software In-Demand Hot technology
  • Operating system software — Apple macOS Hot technology ; Bash Hot technology ; Red Hat Enterprise Linux Hot technology ; Shell script Hot technology ; 8 more
  • Portal server software — Apache HTTP Server
  • Presentation software — Google Slides; Mentimeter; Microsoft PowerPoint In-Demand Hot technology
  • Process mapping and design software — Microsoft Visio In-Demand Hot technology
  • Program testing software — Hewlett Packard LoadRunner; JUnit Hot technology ; Selenium Hot technology
  • Project management software — Atlassian Confluence Hot technology ; Microsoft Team Foundation Server Hot technology ; Microsoft Teams Hot technology ; Oracle Primavera Enterprise Project Portfolio Management Hot technology ; 1 more
  • Requirements analysis and system architecture software — IBM Rational RequisitePro; Unified modeling language UML
  • Sales and marketing software — Marketo Marketing Automation Hot technology
  • Spreadsheet software — Microsoft Excel In-Demand Hot technology
  • Transaction security and virus protection software — McAfee; NortonLifeLock cybersecurity software
  • Transaction server software — Customer information control system CICS
  • Video conferencing software — Cisco Webex Hot technology ; Google Meet; LogMeIn GoToMeeting
  • Video creation and editing software — Screencastify
  • Web page creation and editing software — Adobe Dreamweaver; LinkedIn
  • Web platform development software — Apache Tomcat Hot technology ; Google Angular Hot technology ; Microsoft ASP.NET Hot technology ; Spring Framework Hot technology ; 18 more
  • Word processing software — 3M Post-it App; Google Docs Hot technology ; Microsoft OneNote; Microsoft Word Hot technology
Hot technology
Hot Technologies are requirements most frequently included across all employer job postings.
In demand
In Demand skills are frequently included in employer job postings for this occupation.

Occupational Requirements

Work Activities

  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Providing Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
  • Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
  • Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
  • Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
  • Communicating with People Outside the Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
  • Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
  • Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
  • Judging the Qualities of Objects, Services, or People — Assessing the value, importance, or quality of things or people.
  • Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
  • Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
  • Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
  • Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
  • Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Detailed Work Activities

Find occupations related to multiple detailed work activities

Work Context

Experience Requirements

Job Zone

Title
Job Zone Four: Considerable Preparation Needed
Education
Most of these occupations require a four-year bachelor's degree, but some do not.
Related Experience
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Job Training
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Job Zone Examples
Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, conservation scientists, art directors, and cost estimators.
SVP Range
(7.0 to < 8.0)

Training & Credentials

State training
Local training
Certifications
Find certifications nationwide
State licenses

Apprenticeship Opportunities

Example apprenticeship titles for this occupation:

  • Business Analyst
  • Health Information Management Business Analyst
  • Health Information Management Data Analyst
  • Management Systems Auditor
  • Program Analyst

Specific title(s) listed above are vetted by industry and approved by the U.S. Department of Labor for use in a Registered Apprenticeship Program.

Start your career and build your skillset. Visit Apprenticeship.gov to learn about opportunities related to this occupation.

Worker Requirements

Skills

  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Speaking — Talking to others to convey information effectively.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.
  • Coordination — Adjusting actions in relation to others' actions.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
  • Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
  • Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Persuasion — Persuading others to change their minds or behavior.
  • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Instructing — Teaching others how to do something.
  • Service Orientation — Actively looking for ways to help people.
  • Time Management — Managing one's own time and the time of others.
  • Negotiation — Bringing others together and trying to reconcile differences.
  • Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Mathematics — Using mathematics to solve problems.
  • Operations Analysis — Analyzing needs and product requirements to create a design.

Knowledge

  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
  • Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
  • Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

Education

How much education does a new hire need to perform a job in this occupation? Respondents said:

  • 57%
     
    Bachelor’s degree required
  • 24%
     
    Master’s degree required
  • 10%
     
    Some college, no degree required

Worker Characteristics

Abilities

  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Written Expression — The ability to communicate information and ideas in writing so others will understand.
  • Speech Clarity — The ability to speak clearly so others can understand you.
  • Speech Recognition — The ability to identify and understand the speech of another person.
  • Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Near Vision — The ability to see details at close range (within a few feet of the observer).
  • Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
  • Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
  • Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
  • Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
  • Selective Attention — The ability to concentrate on a task over a period of time without being distracted.

Interests

Interest code: CIE
Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.
  • Conventional — Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
  • Investigative — Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.
  • Enterprising — Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

Work Values

  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Work Styles

  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Integrity — Job requires being honest and ethical.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
  • Initiative — Job requires a willingness to take on responsibilities and challenges.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
  • Persistence — Job requires persistence in the face of obstacles.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Workforce Characteristics

Wages & Employment Trends

Median wages (2023)
$47.80 hourly, $99,410 annual
State wages
Local wages
Employment (2023)
1,018,300 employees
Projected growth (2023-2033)
Much faster than average (9% or higher)
Projected job openings (2023-2033)
95,700
State trends
Top industries (2023)

Source: Bureau of Labor Statistics 2023 wage data and 2023-2033 employment projections . “Projected growth” represents the estimated change in total employment over the projections period (2023-2033). “Projected job openings” represent openings due to growth and replacement.

Job Openings on the Web

State job openings
Local job openings

More Information

Professional Associations

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

National Associations
Accreditation, Certification, & Unions