Correctional Officers and Jailers
Guard inmates in penal or rehabilitative institutions in accordance with established regulations and procedures. May guard prisoners in transit between jail, courtroom, prison, or other point. Includes deputy sheriffs and police who spend the majority of their time guarding prisoners in correctional institutions.
Sample of reported job titles:
Booking Officer, Community Services Officer (CSO), Correctional Officer, Corrections Officer (CO), Deputy Jailer, Detention Deputy, Detention Officer, Jail Officer, Jailer, Jailor
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Tasks
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Conduct head counts to ensure that each prisoner is present.
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Inspect conditions of locks, window bars, grills, doors, and gates at correctional facilities to ensure security and help prevent escapes.
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Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence.
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Search prisoners and vehicles and conduct shakedowns of cells for valuables and contraband, such as weapons or drugs.
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Guard facility entrances to screen visitors.
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Record information, such as prisoner identification, charges, and incidents of inmate disturbance, keeping daily logs of prisoner activities.
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Inspect mail for the presence of contraband.
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Maintain records of prisoners' identification and charges.
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Use weapons, handcuffs, and physical force to maintain discipline and order among prisoners.
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Use nondisciplinary tools and equipment, such as a computer.
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Conduct fire, safety, and sanitation inspections.
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Take prisoners into custody and escort to locations within and outside of facility, such as visiting room, courtroom, or airport.
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Participate in required job training.
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Serve meals, distribute commissary items, and dispense prescribed medication to prisoners.
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Settle disputes between inmates.
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Provide to supervisors oral and written reports of the quality and quantity of work performed by inmates, inmate disturbances and rule violations, and unusual occurrences.
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Drive passenger vehicles and trucks used to transport inmates to other institutions, courtrooms, hospitals, and work sites.
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Counsel inmates and respond to legitimate questions, concerns, and requests.
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Assign duties to inmates, providing instructions as needed.
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Issue clothing, tools, and other authorized items to inmates.
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Arrange daily schedules for prisoners, including library visits, work assignments, family visits, and counseling appointments.
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Search for and recapture escapees.
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Process or book convicted individuals into prison.
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Supervise and coordinate work of other correctional service officers.
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Take fingerprints of arrestees, prisoners, or the general public.
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Investigate crimes that have occurred within an institution, or assist police in their investigations of crimes and inmates.
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Sponsor inmate recreational activities, such as newspapers and self-help groups.
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Technology Skills
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Data base management system software — Corrections housing software
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Data base user interface and query software — 3M Electronic Monitoring; Guardian RFID; Jail management software; Microsoft Access
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Document management software — Adobe Acrobat
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Electronic mail software — Microsoft Outlook
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Internet browser software — Web browser software
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Office suite software — Microsoft Office software
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Presentation software — Microsoft PowerPoint
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Spreadsheet software — Microsoft Excel
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Web page creation and editing software — Facebook
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Word processing software — Microsoft Word
Hot Technologies are requirements most frequently included across all employer job postings.
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Work Activities
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Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
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Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
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Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
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Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
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Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
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Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
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Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
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Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
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Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
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Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
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Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
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Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
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Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
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Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
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Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
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Inspecting Equipment, Structures, or Materials — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
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Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
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Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
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Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
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Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
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Providing Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
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Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
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Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
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Communicating with People Outside the Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
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Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
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Judging the Qualities of Objects, Services, or People — Assessing the value, importance, or quality of things or people.
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Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
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Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
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Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
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Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
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Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
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Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
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Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
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Detailed Work Activities
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Count prison inmates or personnel.
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Inspect equipment to ensure safety or proper functioning.
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Maintain surveillance of individuals or establishments.
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Locate suspicious objects or vehicles.
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Search individuals for illegal or dangerous items.
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Record information about suspects or criminals.
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Inspect cargo to identify potential hazards.
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Apprehend criminal suspects.
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Use weapons or physical force to maintain security.
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Inspect facilities for cleanliness.
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Inspect facilities to ensure compliance with fire regulations.
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Inspect facilities to ensure compliance with security or safety regulations.
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Direct operations of correctional facilities.
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Attend training to learn new skills or update knowledge.
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Escort prisoners to courtrooms, prisons, or other facilities.
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Collect information about clients.
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Discuss performance, complaints, or violations with supervisors.
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Resolve interpersonal conflicts.
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Drive vehicles to transport individuals or equipment.
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Investigate crimes committed within organizations.
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Supervise inmate activities.
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Maintain inventories of materials, equipment, or products.
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Prepare activity or work schedules.
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Work Context
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Face-to-Face Discussions — 93% responded “Every day.”
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Telephone — 85% responded “Every day.”
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Deal With Unpleasant or Angry People — 84% responded “Every day.”
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Contact With Others — 87% responded “Constant contact with others.”
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Work With Work Group or Team — 74% responded “Extremely important.”
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Importance of Being Exact or Accurate — 67% responded “Extremely important.”
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Electronic Mail — 70% responded “Every day.”
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Indoors, Environmentally Controlled — 80% responded “Every day.”
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Time Pressure — 62% responded “Every day.”
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Frequency of Conflict Situations — 70% responded “Every day.”
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Responsible for Others' Health and Safety — 57% responded “Very high responsibility.”
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Deal With Physically Aggressive People — 63% responded “Every day.”
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Frequency of Decision Making — 78% responded “Every day.”
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Freedom to Make Decisions — 50% responded “A lot of freedom.”
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Impact of Decisions on Co-workers or Company Results — 61% responded “Very important results.”
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Importance of Repeating Same Tasks — 53% responded “Extremely important.”
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Deal With External Customers — 57% responded “Extremely important.”
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Physical Proximity — 51% responded “Moderately close (at arm's length).”
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Sounds, Noise Levels Are Distracting or Uncomfortable — 63% responded “Every day.”
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Exposed to Disease or Infections — 63% responded “Every day.”
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Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 68% responded “Every day.”
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Letters and Memos — 51% responded “Every day.”
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Structured versus Unstructured Work — 41% responded “A lot of freedom.”
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Coordinate or Lead Others — 38% responded “Extremely important.”
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Consequence of Error — 41% responded “Extremely serious.”
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Responsibility for Outcomes and Results — 33% responded “High responsibility.”
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Duration of Typical Work Week — 52% responded “40 hours.”
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Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 43% responded “Continually or almost continually.”
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Spend Time Standing — 38% responded “About half the time.”
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Public Speaking — 44% responded “Every day.”
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Spend Time Sitting — 38% responded “About half the time.”
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In an Enclosed Vehicle or Equipment — 36% responded “Once a week or more but not every day.”
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Level of Competition — 41% responded “Moderately competitive.”
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Extremely Bright or Inadequate Lighting — 28% responded “Every day.”
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Spend Time Walking and Running — 41% responded “Less than half the time.”
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Exposed to Contaminants — 36% responded “Every day.”
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Job Zone
- Title
- Job Zone Two: Some Preparation Needed
- Education
- These occupations usually require a high school diploma.
- Related Experience
- Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
- Job Training
- Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
- Job Zone Examples
- These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.
- SVP Range
- (4.0 to < 6.0)
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Training & Credentials
- State training
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- Local training
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- Certifications
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- State licenses
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Apprenticeship Opportunities
Example apprenticeship titles for this occupation:
Specific title(s) listed above are vetted by industry and approved by the U.S. Department of Labor for use in a Registered Apprenticeship Program.
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Skills
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Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
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Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
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Speaking — Talking to others to convey information effectively.
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Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
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Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.
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Coordination — Adjusting actions in relation to others' actions.
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Persuasion — Persuading others to change their minds or behavior.
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Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
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Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
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Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
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Negotiation — Bringing others together and trying to reconcile differences.
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Instructing — Teaching others how to do something.
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Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
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Service Orientation — Actively looking for ways to help people.
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Time Management — Managing one's own time and the time of others.
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Writing — Communicating effectively in writing as appropriate for the needs of the audience.
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Knowledge
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Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
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English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
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Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
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Administrative — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
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Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
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Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
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Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
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Abilities
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Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
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Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
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Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
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Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
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Speech Clarity — The ability to speak clearly so others can understand you.
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Near Vision — The ability to see details at close range (within a few feet of the observer).
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Speech Recognition — The ability to identify and understand the speech of another person.
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Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
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Written Comprehension — The ability to read and understand information and ideas presented in writing.
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Far Vision — The ability to see details at a distance.
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Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
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Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
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Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath.
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Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
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Auditory Attention — The ability to focus on a single source of sound in the presence of other distracting sounds.
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Dynamic Strength — The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
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Explosive Strength — The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
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Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
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Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
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Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
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Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
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Reaction Time — The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
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Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
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Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
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Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
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Written Expression — The ability to communicate information and ideas in writing so others will understand.
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Interests
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Realistic — Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
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Conventional — Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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Social — Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
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Work Values
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Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
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Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
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Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
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Work Styles
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Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
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Integrity — Job requires being honest and ethical.
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Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
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Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
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Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
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Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
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Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
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Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
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Initiative — Job requires a willingness to take on responsibilities and challenges.
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Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
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Persistence — Job requires persistence in the face of obstacles.
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Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
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Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
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Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
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Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
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Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
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Wages & Employment Trends
- Median wages (2023)
- $25.63 hourly, $53,300 annual
- State wages
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- Local wages
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- Employment (2023)
- 370,900 employees
- Projected growth (2023-2033)
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Decline (-1% or lower)
- Projected job openings (2023-2033)
- 29,100
- State trends
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- Top industries (2023)
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Source: Bureau of Labor Statistics 2023 wage data
external site and 2023-2033 employment projections
external site.
“Projected growth” represents the estimated change in total employment over the projections period (2023-2033). “Projected job openings” represent openings due to growth and replacement.
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Job Openings on the Web
- State job openings
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- Local job openings
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Professional Associations
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