- Establish policies on issues, such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.
- Interview and hire workers.
- Prepare work schedules and station arrangements and keep attendance records.
- Train new workers or evaluate their performance.
- Collect payments for goods or services.
- Interview employees, customers, or others to collect information.
- Manage guest services.
- Prepare staff schedules or work assignments.
- Promote products, services, or programs.
- Signal others to coordinate work activities.