How do they match: Lodging Managers

  • Guest Services Manager

  • Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
  • Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
  • Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.

  • Collect payments for goods or services.
  • Direct administrative or support services.
  • Interview employees, customers, or others to collect information.
  • Manage guest services.
  • Perform manual service or maintenance tasks.
  • Promote products, services, or programs.
  • Resolve customer complaints or problems.