How do they match: Funeral Home Managers

  • Funeral Service Manager

  • Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.

  • Attend or make presentations at community events to promote funeral home services or build community relationships.
  • Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
  • Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
  • Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
  • Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
  • Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
  • Negotiate contracts for prearranged funeral services.
  • Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
  • Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
  • Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
  • Schedule work hours for funeral home or contract employees.
  • Sell funeral services, products, or merchandise to clients.
  • Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.
  • Set prices or credit terms for funeral products or services.

  • Establish interpersonal business relationships to facilitate work activities.
  • Interview employees, customers, or others to collect information.
  • Negotiate sales or lease agreements for products or services.
  • Prepare staff schedules or work assignments.
  • Promote products, services, or programs.