How do they match: Computer User Support Specialists

  • Service Desk Analyst
  • Work Station Support Specialist
  • Application Customer Service Representative
  • Customer Service Tech
  • Customer Service Technician
  • Field Service Tech
  • Field Service Technician
  • Technical Services Specialist

  • Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and installation of data communication equipment and software.
  • Refer major hardware or software problems or defective products to vendors or technicians for service.

  • Collaborate with others to determine design specifications or details.
  • Collaborate with others to resolve information technology issues.
  • Provide recommendations to others about computer hardware.
  • Teach others to use computer equipment or hardware.
  • Train others in computer interface or software use.