Occupation keyword search
Type a title or code for matches
No quick matches found
Search for keyword results
Go
Type a title or code for matches
No quick matches found
Search for keyword results
Go
Help
OnLine Help
About O*NET
OnLine Desk Aid
Job Seeker Help
Job Accommodations
Related Sites
Home
Find Occupations
Bright Outlook
Career Cluster
Hot Technology
Industry
Job Family
Job Zone
STEM
All Occupations
Advanced Searches
Job Duties
Professional Associations
Related Activities
Soft Skills
Technology Skills
O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
Work Activities
Work Context
Work Styles
Work Values
Crosswalks
Military
Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Share
Facebook
X
LinkedIn
Reddit
Email
Sites
My Next Move
Mi Próximo Paso
My Next Move for Veterans
Resource Center
O*NET Web Services
Code Connector
Partner sites
Data Collection Program
U.S. Department of Labor
Related Sites
How do they match:
Computer User Support Specialists
48
Alternate Occupation Titles
Systems
Admin
Systems
Administrator
Technical
Account Manager
Technical
Services Specialist
Technical
Support
Technician
Technical
Support Analyst
Technical
Support Call Center Rep
Technical
Support Call Center Representative
Technical
Support Engineer
Technical
Support Manager
Technical
Support Rep
Technical
Support Representative
Technical
Support Specialist
Technical
Support Tech
Computer
System
Tech
Computer
Systems
Technician
Computer
Systems
Specialist
Computer
Technical
Specialist
Computer
Technician
Computer Hardware
Technician
Computer Operations
Technician
Computer Support
Technician
Customer Service
Technician
Desktop
Technician
Desktop Support
Technician
Education
Technician
Field Service
Technician
Help Desk
Technician
Information
Systems
Technician
Information
Systems
Analyst
Information Technology
Technician
Information Technology Help Desk
Technician
Information Technology Support
Technician
Maintenance
Technician
Micro Computer
Technician
Network
Technician
Network Support
Technician
Networking
Technician
Office Automation
Technician
Operating
Systems
Specialist
Operations Support
Technician
PC
Systems
Coordinator
Personal Computer
Systems
Coordinator
Personal Computer
Technician
Personal Computer Support
Technician
Printer
Technician
Sales Support
Technician
Support
Technician
1
O*NET-SOC Description
Provide
technical
assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating
systems.
7
Tasks
Confer with staff, users, and management to establish requirements for new
systems
or modifications.
Enter commands and observe
system
functioning to verify correct operations and detect errors.
Oversee the daily performance of computer
systems.
Read
technical
manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide
technical
assistance and support.
Read trade magazines and
technical
manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
Refer major hardware or software problems or defective products to vendors or
technicians
for service.
Set up equipment for employee use, performing or ensuring proper installation of cables, operating
systems
, or appropriate software.
4
Detailed Work Activities
Monitor computer
system
performance to ensure proper operation.
Provide
technical
support for software maintenance or use.
Read documents to gather
technical
information.
Recommend changes to improve computer or information
systems.
Type a title or code for matches
No quick matches found
Search for keyword results
Go
Help
OnLine Help
About O*NET
OnLine Desk Aid
Job Seeker Help
Job Accommodations
Related Sites
Home
Find Occupations
Bright Outlook
Career Cluster
Hot Technology
Industry
Job Family
Job Zone
STEM
All Occupations
Advanced Searches
Job Duties
Professional Associations
Related Activities
Soft Skills
Technology Skills
O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
Work Activities
Work Context
Work Styles
Work Values
Crosswalks
Military
Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
My Next Move
Mi Próximo Paso
My Next Move for Veterans
Resource Center
O*NET Web Services
Code Connector
Partner sites
Data Collection Program
U.S. Department of Labor
Related Sites
Was this page helpful?
Yes, it was helpful
No, it was not helpful
Job Seeker Help
•
Contact Us
Share:
Facebook
X
LinkedIn
Reddit
Email
Link to Us
•
Cite this Page
Creative Commons CC-BY
License
How do they match: 15-1232.00 - Computer User Support Specialists
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
Creative Commons Attribution 4.0 International License
.
Follow us:
About this Site
•
Privacy
•
Disclaimer
Site updated August 9, 2024
Loading...
Loading...