How do they match: Computer User Support Specialists

  • PC Installation Engineer
  • Personal Computer Installation Engineer
  • Software Installer

  • Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and installation of data communication equipment and software.
  • Inspect equipment and read order sheets to prepare for delivery to users.
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

  • Install computer hardware.
  • Install computer software.
  • Teach others to use computer equipment or hardware.