How do they match: Computer User Support Specialists

  • Systems Admin
  • Systems Administrator
  • Computer System Tech
  • Computer Systems Specialist
  • Computer Systems Technician
  • Information Systems Analyst
  • Information Systems Technician
  • Operating Systems Specialist
  • PC Systems Coordinator
  • Personal Computer Systems Coordinator

  • Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

  • Inspect equipment and read order sheets to prepare for delivery to users.
  • Confer with staff, users, and management to establish requirements for new systems or modifications.
  • Enter commands and observe system functioning to verify correct operations and detect errors.
  • Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and installation of data communication equipment and software.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Oversee the daily performance of computer systems.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

  • Monitor computer system performance to ensure proper operation.
  • Recommend changes to improve computer or information systems.
  • Teach others to use computer equipment or hardware.