How do they match: Computer User Support Specialists

  • Office Automation Tech
  • Office Automation Technician

  • Refer major hardware or software problems or defective products to vendors or technicians for service.
  • Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.

  • Collaborate with others to determine design specifications or details.
  • Collaborate with others to resolve information technology issues.
  • Provide recommendations to others about computer hardware.
  • Teach others to use computer equipment or hardware.
  • Train others in computer interface or software use.