How do they match: Computer User Support Specialists

  • Automatic Data Processing Customer Liaison
  • Technical Account Manager
  • Technical Services Specialist
  • Technical Support Tech
  • Technical Support Technician
  • Technical Support Analyst
  • Technical Support Call Center Rep
  • Technical Support Call Center Representative
  • Technical Support Engineer
  • Technical Support Manager
  • Technical Support Rep
  • Technical Support Representative
  • Technical Support Specialist
  • Computer Tech
  • Computer Technical Specialist
  • Computer Technician
  • Computer Technologist
  • Computer Technology Instructor
  • Computer Hardware Tech
  • Computer Hardware Technician
  • Computer Operations Tech
  • Computer Operations Technician
  • Computer Support Tech
  • Computer Support Technician
  • Computer System Tech
  • Computer Systems Technician
  • Customer Service Tech
  • Customer Service Technician
  • Desktop Tech
  • Desktop Technician
  • Desktop Support Tech
  • Desktop Support Technician
  • Education Tech
  • Education Technician
  • Field Service Tech
  • Field Service Technician
  • Health Information Technology Specialist
  • Help Desk Tech
  • Help Desk Technician
  • IS Tech
  • IT Tech
  • IT Help Desk Tech
  • IT Support Tech
  • Information Technology Technician
  • Information Technology Analyst
  • Information Technology Associate
  • Information Technology Consultant
  • Information Technology Generalist
  • Information Technology Help Desk Technician
  • Information Technology Manager
  • Information Technology Specialist
  • Information Technology Support Technician
  • Information Technology Support Analyst
  • Information Technology Support Engineer
  • Information Technology Support Specialist
  • Information Systems Technician
  • Maintenance Tech
  • Maintenance Technician
  • Micro Computer Tech
  • Micro Computer Technician
  • Network Technician
  • Network Support Tech
  • Network Support Technician
  • Networking Tech
  • Networking Technician
  • Office Automation Tech
  • Office Automation Technician
  • Operations Support Tech
  • Operations Support Technician
  • PC Tech
  • PC Support Tech
  • Personal Computer Technician
  • Personal Computer Support Technician
  • Printer Tech
  • Printer Technician
  • Sales Support Tech
  • Sales Support Technician
  • Support Tech
  • Support Technician

  • Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

  • Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
  • Refer major hardware or software problems or defective products to vendors or technicians for service.

  • Collaborate with others to resolve information technology issues.
  • Evaluate utility of software or hardware technologies.
  • Provide technical support for software maintenance or use.
  • Read documents to gather technical information.
  • Supervise information technology personnel.
  • Update knowledge about emerging industry or technology trends.