How do they match: Computer User Support Specialists

  • Information Technology Analyst
  • Information Technology Associate
  • Information Technology Consultant
  • Information Technology Generalist
  • Information Technology Help Desk Technician
  • Information Technology Manager
  • Information Technology Specialist
  • Information Technology Support Analyst
  • Information Technology Support Engineer
  • Information Technology Support Specialist
  • Information Technology Support Technician
  • Information Technology Technician
  • Information Systems Analyst
  • Information Systems Technician
  • Operating Systems Specialist
  • Operations Support Tech
  • Operations Support Technician
  • Cloud Operations Specialist
  • Computer Technologist
  • Computer Technology Instructor
  • Computer Operations Tech
  • Computer Operations Technician
  • Computer Operator
  • Health Information Technology Specialist
  • Help Desk Operator
  • Network Control Operator
  • Network Control Operators Supervisor

  • Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Enter commands and observe system functioning to verify correct operations and detect errors.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

  • Collaborate with others to resolve information technology issues.
  • Conduct research to gain information about products or processes.
  • Document operational activities.
  • Evaluate utility of software or hardware technologies.
  • Monitor computer system performance to ensure proper operation.
  • Read documents to gather technical information.
  • Recommend changes to improve computer or information systems.
  • Supervise information technology personnel.
  • Update knowledge about emerging industry or technology trends.