How do they match: Computer User Support Specialists

  • Technical Account Manager
  • Technical Services Specialist
  • Technical Support Technician
  • Technical Support Analyst
  • Technical Support Call Center Rep
  • Technical Support Call Center Representative
  • Technical Support Engineer
  • Technical Support Manager
  • Technical Support Rep
  • Technical Support Representative
  • Technical Support Specialist
  • Technical Support Tech
  • Computer Technical Specialist
  • Computer Technician
  • Computer Hardware Technician
  • Computer Operations Technician
  • Computer Support Technician
  • Computer Systems Technician
  • Customer Service Technician
  • Desktop Technician
  • Desktop Support Technician
  • Education Technician
  • Field Service Technician
  • Help Desk Technician
  • Information Systems Technician
  • Information Technology Technician
  • Information Technology Help Desk Technician
  • Information Technology Support Technician
  • Maintenance Technician
  • Micro Computer Technician
  • Network Technician
  • Network Support Technician
  • Networking Technician
  • Office Automation Technician
  • Operations Support Technician
  • Personal Computer Technician
  • Personal Computer Support Technician
  • Printer Technician
  • Sales Support Technician
  • Support Technician

  • Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
  • Refer major hardware or software problems or defective products to vendors or technicians for service.

  • Provide technical support for software maintenance or use.
  • Read documents to gather technical information.