Design or configure wired, wireless, and satellite communications systems for voice, video, and data services. Supervise installation, service, and maintenance.
Assess existing facilities' needs for new or modified telecommunications systems.
Consult with users, administrators, and engineers to identify business and technical requirements for proposed system modifications or technology purchases.
Document technical specifications andoperating standards for telecommunications equipment.
Document user support activity, such as system problems, corrective actions, resolution status, and completed equipment installations.
Estimate costs for system or component implementation andoperation.
Implement system renovation projects in collaboration with technical staff, engineering consultants, installers, and vendors.
Implement controls to provide security for operatingsystems, software, and data.
Install, or coordinate installation of, new or modified hardware, software, or programming modules of telecommunications systems.
Instruct in use of voice, video, and data communications systems.
Manage user access to systemsand equipment through account management and password administration.
Monitor and analyze system performance, such as network traffic, security, and capacity.
Prepare system activity and performance reports.
Review and evaluate requests from engineers, managers, and technicians for system modifications.
Test and evaluate hardware and software to determine efficiency, reliability, or compatibility with existing systems.
Use computer-aided design (CAD) software to prepare or evaluate network diagrams, floor plans, or site configurations for existing facilities, renovations, or new systems.
Analyze security of systems, network, or data.
Collaborate with others to determine design specifications or details.
Develop models of information or communications systems.
Document operational activities.
Document operational procedures.
Implement security measures for computer or information systems.
Teach others to use computer equipment or hardware.
Troubleshoot issues with computer applications or systems.
