How do they match: Patient Representatives

  • Case Manager
  • Medicaid Service Coordinator
  • Patient Service Representative
  • Patient Service Specialist
  • Patient Services Assistant
  • Patient Services Coordinator
  • Patient Services Representative
  • Patient Services Specialist
  • Patient Relations Manager
  • Social Services Director

  • Assist patients in obtaining services, understanding policies and making health care decisions.

  • Explain policies, procedures, or services to patients using medical or administrative knowledge.
  • Identify and share research, recommendations, or other information regarding legal liabilities, risk management, or quality of care.
  • Maintain knowledge of community services and resources available to patients.
  • Read current literature, talk with colleagues, continue education, or participate in professional organizations or conferences to keep abreast of developments in the field.
  • Refer patients to appropriate health care services or resources.