- Inform citizens of community services and recommend options to facilitate longer-term problem resolution.
- Evaluate complaint and emergency-request information to determine response requirements.
- Provide road information to assist motorists.
- Relay complaint and emergency-request information to appropriate agency dispatchers.
- Inform the public about policies, services or procedures.
- Communicate health and wellness information to the public.
- Determine operational procedures.
- Interview people to gather information about criminal activities.
- Interview people to obtain information about actions or status of individuals.
- Maintain operational records.
- Present social services program information to the public.
- Record information about suspects or criminals.
- Relay information about incidents or emergencies to personnel using phones or two-way radios.
