How do they match: First-Line Supervisors of Gambling Services Workers

  • First-Line Supervisors of Gambling Services Workers

  • Gambling Floor Supervisor
  • Gambling Supervisor
  • Electronic Gambling Device Supervisor

  • Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.

  • Establish policies on types of gambling offered, odds, or extension of credit.
  • Monitor patrons for signs of compulsive gambling, offering assistance if necessary.
  • Monitor stations and games and move dealers from game to game to ensure adequate staffing.
  • Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.