How do they match: First-Line Supervisors of Gambling Services Workers

  • First-Line Supervisors of Gambling Services Workers

  • Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.

  • Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.
  • Evaluate workers' performance and prepare written performance evaluations.
  • Interview and hire workers.
  • Train, supervise, schedule, and evaluate workers.

  • Assign duties or work schedules to employees.
  • Prepare employee work schedules.
  • Supervise service workers.