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How do they match:
First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
1
O*NET-SOC Title
First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling
Services
5
Alternate Occupation Titles
Service
Captain
Service
Chief
Service
Industry Coordinator
Service
Superintendent
Hotel
Services
Supervisor
5
Tasks
Serve
as a point of contact between managerial staff and leaders of recreational or entertainment activities.
Apply customer feedback to
service
improvement efforts.
Assign work schedules, following work requirements, to ensure quality and timely delivery of
service.
Observe and evaluate workers' appearance and performance to ensure quality
service
and compliance with specifications.
Resolve customer complaints regarding worker performance or
services
rendered.
3
Detailed Work Activities
Develop plans for programs or
services.
Supervise
service
workers.
Train
service
staff.
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O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
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Work Context
Work Styles
Work Values
Crosswalks
Military
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SOC
DOT
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ESCO
Sites
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U.S. Department of Labor
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How do they match: 39-1014.00 - First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
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Site updated August 9, 2024
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