How do they match: First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services

  • First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services

  • Service Captain
  • Service Chief
  • Service Industry Coordinator
  • Service Superintendent
  • Golf Course Manager
  • Hair Salon Manager
  • Health Club Manager
  • Hospitality Manager
  • Hotel Services Supervisor
  • Park Recreation Manager
  • Salon Manager
  • Shop Manager

  • Serve as a point of contact between managerial staff and leaders of recreational or entertainment activities.
  • Apply customer feedback to service improvement efforts.
  • Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
  • Meet with managers or other supervisors to stay informed of changes affecting workers or operations.
  • Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
  • Resolve customer complaints regarding worker performance or services rendered.

  • Manage operations of artistic or entertainment departments or organizations.
  • Develop plans for programs or services.
  • Maintain professional knowledge or certifications.
  • Supervise service workers.
  • Support the professional development of others.
  • Train service staff.