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How do they match:
First-Line Supervisors of Office and Administrative Support Workers
64
Alternate Occupation Titles
Customer
Service
Manager
Customer
Service
Administrator
Customer
Service
Director
Customer
Service
Officer
Customer
Service
Representative Supervisor
Customer
Service
Supervisor
Customer
Services
Supervisor
Customer
Manager
Customer
Care
Manager
Customer
Complaint
Service
Supervisor
Customer
Experience
Manager
Customer
Records Division Supervisor
Customer
Success
Manager
Service
Dispatcher
Service
Observer
Services
Manager
Accounting
Manager
Accounts Payable
Manager
Accounts Receivable
Manager
Automotive
Service
Advisor
Automotive
Service
Writer
Business
Manager
Business Office
Manager
Call Center
Manager
Central Supply
Manager
Client Success
Manager
Collections
Manager
Contact and
Service
Clerks Supervisor
Credit
Manager
Dental Office
Manager
Dispatch
Manager
Facilities
Manager
Field
Service
Manager
Flight Reservations
Manager
Front End
Manager
Front Office
Manager
Gate
Services
Supervisor
Guest
Services
Supervisor
HR
Manager
Human Resources
Manager
Inventory
Management
Specialist
Inventory Control
Manager
Inventory Specialist
Manager
Mailing
Manager
Medical Billing
Manager
Office
Services
Supervisor
Office
Manager
Operations
Manager
Operators School
Manager
Passenger
Service
Supervisor
Pay Station Department
Manager
Payroll
Manager
Practice
Manager
Production
Manager
Public Message
Service
Supervisor
Purchasing
Manager
Sales
Manager
Staff
Services
Manager
Statement Clerks
Manager
Stock Room
Manager
Support
Manager
Tool Crib
Manager
Ward
Service
Supervisor
Warranty
Manager
9
Tasks
Consult with
managers
or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
Design, implement, or evaluate staff training and development programs,
customer
service
initiatives, or performance measurement criteria.
Implement corporate or departmental policies, procedures, and
service
standards in conjunction with
management.
Keep informed of provisions of labor-
management
agreements and their effects on departmental operations.
Make recommendations to
management
concerning such issues as staffing decisions or procedural changes.
Plan for or coordinate office
services
, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security
services.
Research, compile, and prepare reports,
manuals
, correspondence, or other information required by
management
or governmental agencies.
Resolve
customer
complaints or answer
customers
' questions regarding policies and procedures.
Supervise the work of office, administrative, or
customer
service
employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
1
Detailed Work Activity
Respond to
customer
problems or complaints.
Type a title or code for matches
No quick matches found
Search for keyword results
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Help
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Home
Find Occupations
Bright Outlook
Career Cluster
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STEM
All Occupations
Advanced Searches
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Professional Associations
Related Activities
Soft Skills
Technology Skills
O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
Work Activities
Work Context
Work Styles
Work Values
Crosswalks
Military
Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
My Next Move
Mi Próximo Paso
My Next Move for Veterans
Resource Center
O*NET Web Services
Code Connector
Partner sites
Data Collection Program
U.S. Department of Labor
Related Sites
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How do they match: 43-1011.00 - First-Line Supervisors of Office and Administrative Support Workers
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
Creative Commons Attribution 4.0 International License
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Site updated August 9, 2024
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