First-Line Supervisors of Office and Administrative Support Workers
Service Dispatcher
Service Manager
Service Observer
Services Manager
Automotive Service Advisor
Automotive Service Writer
Contact and Service Clerks Supervisor
Customer Service Administrator
Customer Service Coordinator
Customer Service Director
Customer Service Manager
Customer Service Officer
Customer Service Representative Supervisor
Customer Service Supervisor
Customer Services Supervisor
Customer Complaint Service Supervisor
Field Service Manager
Floor Space Allocator
Gate Services Supervisor
Guest Services Supervisor
Office Services Supervisor
Passenger Service Supervisor
Public Message Service Supervisor
Staff Services Manager
Survey Workers Supervisor
Ward Service Supervisor
Directly supervise and coordinate the activities of clerical and administrative support workers.
Arrange for necessary maintenance or repair work.
Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
Coordinate activities with other supervisory personnel or with otherwork units or departments.
Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.
Develop work schedules according to budgets and workloads.
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
Interpret and communicate work procedures and company policies to staff.
Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services.
Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Confer with coworkers to coordinate work activities.
Maintain current knowledge related to work activities.