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How do they match:
First-Line Supervisors of Office and Administrative Support Workers
1
O*NET-SOC Title
First-Line Supervisors of Office and Administrative
Support
Workers
23
Alternate Occupation Titles
Support
Manager
Service
Dispatcher
Service
Observer
Services
Manager
Automotive
Service
Advisor
Automotive
Service
Writer
Contact and
Service
Clerks Supervisor
Customer
Service
Administrator
Customer
Service
Director
Customer
Service
Manager
Customer
Service
Officer
Customer
Service
Representative Supervisor
Customer
Service
Supervisor
Customer
Services
Supervisor
Customer Complaint
Service
Supervisor
Field
Service
Manager
Gate
Services
Supervisor
Guest
Services
Supervisor
Office
Services
Supervisor
Passenger
Service
Supervisor
Public Message
Service
Supervisor
Staff
Services
Manager
Ward
Service
Supervisor
1
O*NET-SOC Description
Directly supervise and coordinate the activities of clerical and administrative
support
workers.
4
Tasks
Design, implement, or evaluate staff training and development programs, customer
service
initiatives, or performance measurement criteria.
Implement corporate or departmental policies, procedures, and
service
standards in conjunction with management.
Plan for or coordinate office
services
, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security
services.
Supervise the work of office, administrative, or customer
service
employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
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Technology Skills
O*NET Data
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Skills (Basic)
Skills (Cross-Functional)
Work Activities
Work Context
Work Styles
Work Values
Crosswalks
Military
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Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
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Resource Center
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U.S. Department of Labor
Related Sites
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How do they match: 43-1011.00 - First-Line Supervisors of Office and Administrative Support Workers
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
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Site updated August 9, 2024
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