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How do they match:
First-Line Supervisors of Office and Administrative Support Workers
1
O*NET-SOC Title
First-Line Supervisors of Office and Administrative Support
Workers
1
Alternate Occupation Title
Survey
Workers
Supervisor
1
O*NET-SOC Description
Directly supervise and coordinate the activities of clerical and administrative support
workers.
11
Tasks
Arrange for necessary maintenance or repair
work.
Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or
work
schedules.
Coordinate activities with other supervisory personnel or with other
work
units or departments.
Develop
work
schedules according to budgets and workloads.
Discuss job performance problems with employees to identify causes and issues and to
work
on resolving problems.
Interpret and communicate
work
procedures and company policies to staff.
Participate in the
work
of subordinates to facilitate productivity or to overcome difficult aspects of
work.
Plan layouts of stockrooms,
warehouses
, or other storage areas, considering turnover, size, weight, or related factors pertaining to items stored.
Prepare and issue
work
schedules, deadlines, and duty assignments for office or administrative staff.
Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor
work
activities, or evaluate performance.
Supervise the
work
of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
3
Detailed Work Activities
Confer with coworkers to coordinate
work
activities.
Maintain current knowledge related to
work
activities.
Prepare employee
work
schedules.
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Work Values
Crosswalks
Military
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SOC
DOT
RAPIDS
ESCO
Sites
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U.S. Department of Labor
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How do they match: 43-1011.00 - First-Line Supervisors of Office and Administrative Support Workers
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
Creative Commons Attribution 4.0 International License
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Site updated August 9, 2024
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