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How do they match:
Switchboard Operators, Including Answering Service
1
O*NET-SOC Title
Switchboard Operators, Including Answering
Service
10
Alternate Occupation Titles
Service
Operator
Answering
Service
Telephone Operator
Command
and
Control Specialist
Customer
Service
Rep
Customer
Service
Representative
Line
Technician
PBX
Service
Adviser
Private Branch Exchange
Service
Adviser
Switch
Technician
Telephone Answering
Service
Operator
1
O*NET-SOC Description
Operate telephone business systems
equipment
or switchboards to relay incoming, outgoing,
and
interoffice calls. May supply information to callers
and
record messages.
2
Tasks
Page individuals to inform them of telephone calls, using paging or interoffice communication
equipment.
Place orders, such as for
equipment
, supplies, or catering for meetings.
4
Detailed Work Activities
Answer customer questions about goods or
services.
Operate audio recording
equipment.
Operate communications
equipment
or systems.
Order materials, supplies, or
equipment.
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Related Activities
Soft Skills
Technology Skills
O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
Work Activities
Work Context
Work Styles
Work Values
Crosswalks
Military
Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
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Mi Próximo Paso
My Next Move for Veterans
Resource Center
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U.S. Department of Labor
Related Sites
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How do they match: 43-2011.00 - Switchboard Operators, Including Answering Service
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
Creative Commons Attribution 4.0 International License
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