How do they match: Customer Service Representatives

  • Customer Service Representatives

  • Service Advisor
  • Service Advocate Contact
  • Service Representative
  • Service Writer
  • Account Manager
  • Automotive Service Advisor
  • Automotive Service Writer
  • Claims Customer Service Representative
  • Client Service Rep
  • Client Service Representative
  • Client Services Representative
  • Client Support Professional
  • Commercial Lines Account Manager
  • Customer Service Professional
  • Customer Service Manager
  • Customer Service Agent
  • Customer Service Assistant
  • Customer Service Associate
  • Customer Service Cashier
  • Customer Service Clerk
  • Customer Service Consultant
  • Customer Service Coordinator
  • Customer Service Officer
  • Customer Service Representative
  • Customer Service Specialist
  • Customer Care Service Representative
  • Customer Support Manager
  • Field Service Representative
  • Guest Service Agent
  • Inbound Customer Service Representative
  • Lineman Service Dispatcher
  • Member Services Rep
  • Member Services Representative
  • Telephone Service Advisor
  • Utilities Customer Service Representative
  • Warranty Manager

  • Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.

  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Solicit sales of new or additional services or products.

  • Calculate costs of goods or services.
  • Discuss goods or services information with customers or patrons.
  • Promote products, services, or programs.