How do they match: Hotel, Motel, and Resort Desk Clerks

  • Register Clerk
  • Front Desk Manager
  • Hotel Registration Clerk

  • Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
  • Record guest comments or complaints, referring customers to managers as necessary.