How do they match: Order Clerks

  • Service Order Clerk
  • Contact Worker
  • Customer Service Accounts Manager
  • Customer Service Representative
  • Electrotype Servicer

  • Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

  • Attempt to sell additional merchandise or services to prospective or current customers by telephone or through visits.
  • Compute total charges for merchandise or services and shipping charges.
  • Inspect outgoing work for compliance with customers' specifications.
  • Recommend merchandise or services that will meet customers' needs.

  • Calculate costs of goods or services.
  • Confer with coworkers to coordinate work activities.
  • Discuss goods or services information with customers or patrons.
  • Promote products, services, or programs.