Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Enter and update databases of contact information, such as names, addresses, and phone numbers.
Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
Transmit information or documents to customers, using computer, mail, or facsimile machine.
Operate computers or computerized equipment.
Analyze operational or research data.
Answer telephones to direct calls or provide information.
Discuss goods or services information with customers or patrons.