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How do they match:
Reservation and Transportation Ticket Agents and Travel Clerks
1
O*NET-SOC Title
Reservation
and
Transportation Ticket Agents
and
Travel Clerks
9
Alternate Occupation Titles
Automobile Club
Information
Clerk
Cabin
Services
Agent
Customer
Service
Agent
Customer
Service
Representative
Fleet
Service
Clerk
Flight
Service
Agent
Passenger
Service
Agent
Reservations
and
Ticketing Agent
Tourist
Information
Assistant
1
O*NET-SOC Description
Make
and
confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage
and
direct passengers to designated concourse, pier, or track; deliver tickets
and
contact individuals
and
groups to
inform
them of package tours; or provide tourists with travel or transportation
information.
9
Tasks
Inform
clients of essential travel
information
, such as travel times, transportation connections, or medical
and
visa requirements.
Announce arrival
and
departure
information
, using public address systems.
Answer inquiries regarding
information
, such as schedules, accommodations, procedures, or policies.
Confer with customers to determine their
service
requirements
and
travel preferences.
Keep
information
facilities clean during operation.
Maintain computerized inventories of available passenger space
and
provide
information
on space reserved or available.
Open or close
information
facilities.
Promote particular destinations, tour packages,
and
other travel
services.
Provide customers with travel suggestions
and
information
sources, such as guides, directories, brochures, or maps.
6
Detailed Work Activities
Calculate costs of goods or
services.
Discuss goods or
services
information
with customers or patrons.
Obtain
information
about goods or
services.
Promote products,
services
, or programs.
Provide transportation
information
to passengers or customers.
Review customer
information.
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Related Activities
Soft Skills
Technology Skills
O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
Work Activities
Work Context
Work Styles
Work Values
Crosswalks
Military
Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
My Next Move
Mi Próximo Paso
My Next Move for Veterans
Resource Center
O*NET Web Services
Code Connector
Partner sites
Data Collection Program
U.S. Department of Labor
Related Sites
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Creative Commons CC-BY
License
How do they match: 43-4181.00 - Reservation and Transportation Ticket Agents and Travel Clerks
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
Creative Commons Attribution 4.0 International License
.
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Site updated August 9, 2024
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