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How do they match:
Public Safety Telecommunicators
1
O*NET-SOC Description
Operate telephone, radio, or other communication
systems
to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.
6
Tasks
Enter, update, and retrieve information from teletype networks and
computerized
data
systems
regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
Monitor alarm
systems
to detect emergencies, such as fires and illegal entry into establishments.
Read and effectively interpret small-scale maps and information from a
computer
screen to determine locations and provide directions.
Receive incoming telephone or alarm
system
calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.
Scan status charts and
computer
screens, and contact emergency response field units to determine emergency units available for dispatch.
Test and adjust communication and alarm
systems
, and report malfunctions to maintenance units.
2
Detailed Work Activities
Monitor alarm
systems.
Operate communications equipment or
systems.
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Work Values
Crosswalks
Military
Education
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DOT
RAPIDS
ESCO
Sites
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U.S. Department of Labor
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Creative Commons CC-BY
License
How do they match: 43-5031.00 - Public Safety Telecommunicators
by
U.S. Department of Labor, Employment and Training Administration
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Site updated November 19, 2024
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