How do they match: Public Safety Telecommunicators

  • 911 Emergency Services Dispatcher
  • Service Dispatcher
  • Dispatch Manager
  • Emergency Services Dispatcher

  • Observe alarm registers and scan maps to determine whether a specific emergency is in the dispatch service area.
  • Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.

  • Discuss goods or services information with customers or patrons.
  • Provide basic health care services.
  • Refer customers to appropriate personnel.