Monitor various radio frequencies, such as those used by public works departments, school security, and civil defense, to stay apprised of developing situations.
Observe alarm registers and scan maps to determine whether a specific emergency is in the dispatch service area.
Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.
Confer with coworkers to coordinate work activities.
Discuss goods or services information with customers or patrons.
Maintain current knowledge related to work activities.