How do they match: Public Safety Telecommunicators

  • Public Safety Telecommunicators

  • Public Safety Dispatcher
  • Public Safety Telecommunicator
  • Emergency Medical Dispatcher
  • Police and Fire Dispatcher

  • Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.

  • Monitor various radio frequencies, such as those used by public works departments, school security, and civil defense, to stay apprised of developing situations.
  • Provide emergency medical instructions to callers.

  • Confer with coworkers to coordinate work activities.
  • Maintain current knowledge related to work activities.
  • Provide basic health care services.