How do they match: Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

  • Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Create, maintain, and enter information into databases.
  • Learn to operate new office technologies as they are developed and implemented.
  • Mail newsletters, promotional material, or other information.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Provide services to customers, such as order placement or account information.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.

  • Answer telephones to direct calls or provide information.
  • Enter information into databases or software programs.
  • Operate communications equipment or systems.
  • Prepare informational or reference materials.
  • Record information from meetings or other formal proceedings.
  • Record personnel information.
  • Search files, databases or reference materials to obtain needed information.
  • Send information, materials or documentation.