Certification: Certified Front Desk Representative

800 N. Magnolia Avenue, Suite 1800, Orlando, FL 32803

A front desk representative's goal is to meet the needs of all guests staying with the hotel, and to provide any necessary services to ensure a customer's satisfaction. The Hospitality Skills Certification (HSC) brings the professional clout to the people who are in the front-line with guests.
More information about this certification

More than two years of work experience required?
Yes
Oral or Written Exam Required?
Yes
Renewal Required?
Every 5 Year(s)
Renew through Continuing Educational Units(CEU)?
Yes
Renew through Re-Examination?
No
Renew through Continuing Professional Development(CPD)?
Yes
Does applicant have choice of at least two options from above for renewal (CEU, CPD, or exam)?
No

Core

  1. The certification does not have a minimum education level or has an education level below a two-year Associates of Arts or Associates of Sciences degree and the certification does not have a minimum requirement for work experience or requires two or less years of work experience.
  2. The certification has an education level of an Associates of Arts or Associates of Sciences degree or higher, but has a work experience requirement of less than 2 years of work experience.
  3. The certification has a work experience requirement of more than 2 years but does not require a two-year Associates of Arts or Associates of Sciences degree.