Job Opening: Student Success Specialist

Company
Pennsylvania State University
Location
Abington, PA
Posted on
June 12, 2024

APPLICATION INSTRUCTIONS:

  • CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process (https://pennstateoffice365.sharepoint.com/:b:/s/KnowledgeBaseArticlesSharing/EfiwgKReZ4VAjprFZPKWUm0Bq_sU3KzTmERfpryq0esPKQ) . Please do not apply here, apply internally through Workday.

  • CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. (https://pennstateoffice365.sharepoint.com/:b:/s/KnowledgeBaseArticlesSharing/Eeys15Xva4hFokHVtbP1eGIB5i1WFLc-J3k9KHgrFYZ7mg) Please do not apply here, apply internally through Workday.

  • If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants (https://hr.psu.edu/sites/hr/files/Application_Process_for_External_Applications_Non-Penn_State_Employees_.pdf) .

JOB DESCRIPTION AND POSITION REQUIREMENTS:

The Pennsylvania State University Abington College is seeking a Student Success Specialist. The Student Success Specialist develops, implements, assesses, and promotes academic support programs aimed at improving retention, graduation, and academic achievement outcomes; engages and meets with students to make academic support referrals; identifies opportunities for intervention and designs strategies to achieve desired learning outcomes; fosters supportive, responsive, and engaging learning communities; collaborates with faculty to identify students in need of academic support and provides services including developmental courses, workshops, tutoring, and study groups.

Job Duties:

  • Meet with students to identify and respond to learning needs; refer students to academic support resources with the aim of increasing retention; monitor and coordinate support services; design methods to monitor academic progress

  • Coordinate and provide services in a learning center including assessments and tutoring; deliver seminars and workshops to support student success

  • Evaluate documentation to determine program eligibility for students; collaborate with faculty to implement services

  • Develop and implement proactive retention programs and initiatives; develop strategies to increase student engagement, close achievement gaps, and reach desired learning outcomes; leverage assessment data to identify opportunities for intervention; create new learning resources

  • Collaborate with faculty to design academic support programs aimed at providing students with tools and resources to succeed; define, measure, and report on desired outcomes; collaborate with faculty and learning partners to optimize course content

  • Integrate research-based strategies and interventions; define, measure, and analyze outcome data; apply feedback to long-rang planning aimed at advancing program impact

  • Develop communication strategies to identify and engage potential participants; promote available support services; create responsive and supportive learning communities that encourage student engagement

  • Serve as a liaison to other departments and develop initiatives that improve the student experience across the University; collaborate with other academic services including advising and disability departments; foster partnerships with faculty, staff, and leadership in order to advance program goals

  • May supervise full-time staff, student workers, tutors, and part-time employees

Minimum Requirements:

  • Master's Degree

  • 6+ years of relevant experience

  • Or an equivalent combination of education and experience

This position requires successful completion of the following publicly available clearances:

  • Pennsylvania State Police Criminal Background Check

  • Pennsylvania Child Abuse History

  • Federal Bureau of Investigation (FBI) Criminal Background Check

Penn State is committed to and accountable for advancing diversity, equity, inclusion, and belonging in all of its forms. We embrace individual uniqueness, foster a culture of inclusion and belonging that supports both broad and specific diversity initiatives, and leverage the educational and institutional benefits of diversity. We value inclusion and belonging as core strengths and essential elements of our public service mission. Penn State values integrity, respect, responsibility, discovery, excellence, and community.

Abington, PA is a northern suburb of Philadelphia known for its diversity and accessibility. Located just 45 minutes outside of center city, residents can easily travel to and from Philadelphia and Abington’s surrounding communities such as Willow Grove, Glenside, Roslyn, and Jenkintown by SEPTA trains, regional rails, and buses, making it an ideal place to live and work. As a staff member at Penn State Abington, you will enjoy access to popular destinations such as Keswick Village, home of the Keswick Theater, Willow Grove Mall, Briar Bush Nature Center, and Abington Arts Center. You can enjoy outdoor recreation at any of Abington’s 25 public parks, as well as shopping, dining, and other historic arts, museums, entertainment, and community events of the greater Philadelphia region while working in a diverse, lively, tight-knit, and engaging campus community.

The salary range for this position, including all possible grades is:

$51,000.00 - $74,000.00

Salary Structure (https://hr.psu.edu/current-employee/compensation/staff-salary-grades-and-leveling-matrix) - additional information on Penn State's job and salary structure.

CAMPUS SECURITY CRIME STATISTICS:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here (https://police.psu.edu/annual-security-reports) .

Employment with the University will require successful completion of background check(s) in accordance with University policies.

EEO IS THE LAW

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Federal Contractors Labor Law Poster (https://affirmativeaction.psu.edu/files/2022/01/Federal-Contractors-Labor-Law-Poster.pdf)

PA State Labor Law Poster

Affirmative Action (https://policy.psu.edu/policies/hr11)

Penn State Policies

Copyright Information (https://www.psu.edu/copyright-information)

Hotlines

Abington, PA

This data is delivered by an API from CareerOneStop external site, sponsored by U.S. Department of Labor, Employment and Training Administration. Job postings come from NLx external site, by the National Labor Exchange, which is co-sponsored by the Direct Employers Association external site and the National Association of State Workforce Agencies external site.