Job Opening: Administrative Specialist-TLC
- Company
- LAKESHORE TECHNICAL COLLEGE
- Location
- CLEVELAND, WI
- Posted on
- May 23, 2024
JOB REQUIREMENTS: ESSENTIAL JOB FUNCTIONS (Other duties may be
assigned): (50%) Teaching and Learning Center Administrative Duties
Greet employees who visit the TLC Offices. Provide an exceptional
customer service experience to both internal and external customers
throughout every interaction. Organize and coordinate all logistical
elements of events and professional development offerings, including
creating promotional content, reserving rooms, planning catering,
communicating with facilitators, for events such as new employee
orientation, onboarding, Team Development Days, FQAS faculty quality
assurance, campus technology training, and identified professional
development course offerings. Coordinate monthly two-day New Employee
Orientation; conduct Cleveland campus tours for new employees. Maintain
a budget, submit purchase requests, validate invoices, reconcile
purchasing card, and process compensation for TLC event facilitators.
Provide project and process management support to monitor activities,
create documentation, calendar & schedule events, order supplies, track
attendance, prepare training and event materials, administer
evaluations. Create and manage the development, production and
maintenance of physical and web-based promotional and informational
material related TLC programming and events. Participate in college-wide
teams and contribute to accomplishing the team\'s goals. (30%) SumTotal
(Learning Management System) Administrator Serve as LTC\'s SumTotal
Learning Manager System administrator. Maintain accurate information in
our content and learning management systems. Event creation - set up new
classes/courses, schedule, run reports, and monitor course enrollment.
Vendor management - work closely with LMS vendor to report, track, and
resolve technical and non-technical system issues impacting end-users.
Develop and execute testing plans for any system changes or enhancements
with documented outcomes. Loads SCORM, AICC, and Open Content Network
courses/programs into Learning Management System. Create & update
documentation, training materials, user guides, etc. (20%) Training and
Development Provide on-demand micro-learning to staff on how to access
and use Lakeshore technology. Create and maintain documentation and
training resources (e.g., webpages, MS Team files, SharePoint sites,
print files).; manage content electronically, including creating,
editing, and navigating. Assist in developing and maintaining E-Learning
courses in Articulate Rise 360, presentations, and files; identify
unique and engaging methods to present content to a diverse audience.
Research and analyze available emerging technologies and software to
support organization initiatives. Demonstrated use of educational
technologies (e.g. Microsoft Office 365 apps, OneDrive, OneNote, Teams).
***** OTHER EXPERIENCE AND QUALIFICATIONS: EDUCATION AND
EXPERIENCE: Associate degree in business, Administrative Professional,
Human Resources, Education, or in a related discipline required. Two to
three years\' recent related occupational experience required. Customer
service and professional office experience is required. *****
APPLICATION INSTRUCTIONS: Apply Online:
https://phe.tbe.taleo.net/phe01/ats/careers/v2/viewRequisition?org=N2FGE8&cws=37&rid=877
Other: A LTC Certified Employment Application must be completed in its
entirety to be considered for a position at the College. Unofficial
college/university transcripts and photo copies of
licenses/certifications must be submitted to the Human Resources
Department. To obtain a copy of our online employment application please
visit LTC\'s website (link provided above) or simply call Human
Resources at 920 693-1863 to request an application form to be sent.
Note: Meeting the minimum requirements does not guarantee an interview
for a position.