AAA is seeking an enthusiastic individual to join our Safety & Performance Team as a Fleet Safety & Performance Coordinator based in Newington, CT with travel as needed. This individual will be responsible for coordinating and facilitating new hire onboarding, coaching drivers on traffic safety and performance, maintaining Driver Qualification Files and fleet vehicle inspections. The ideal candidate will have experience providing tow, battery, tire, fuel and lock-out services and will have great communication and administrative skills. This role requires working both indoors and outdoors in various weather conditions.
The primary duties of the Club Fleet Safety & Performance Coordinator are to:
Lead the Fleet in a culture of safety and performance.
Provide new and return-to-work associates an onboarding experience including their initial session and 30, 60 and 90 day follow-up sessions. Track progress and keep Supervisors informed.
Coordinate with the Learning & Development Department to ensure associate compliance with required training.
Confirm understanding of safety and performance onboarding and training by administering quizzes and tracking results.
Travel to various fleet locations to present and interact with associates at Calibration Meetings regarding safety and performance.
Monitor associates for Traffic Safety using in-truck technology. Provide safety coaching as necessary and recommend disciplinary action as needed.
Analyze performance reports and identify associate training needs. Address needs through coaching, ride-alongs and coordination of additional Learning & Development coursework.
Provide required personal protective equipment to associates.
Contribute to safety investigations regarding injuries, illnesses, and traffic incidents. Provide coaching accordingly.
Ensure that Fleet associates are aware of Department of Transportation and Federal Motor Carrier Safety Administration requirements. Perform routine safety audits to ensure that Department of Transportation and Federal Motor Carrier Safety Administration requirements are met.
Participate on the Corporate Safety Committee; offer subject matter expertise.
Other duties as assigned.
Minimum Qualifications:
Must be at least 23 years old.
Schedule is Monday through Friday, 8am-4pm, but additional hours may be required occasionally
Completion of a high school diploma or equivalent. Associates Degree preferred.
Must possess and maintain a valid driver's license for the state where you reside. Must attain and maintain all state and local licensing requirements.
Must have ability to pass a physical examination on a bi-annual basis as required by Department of Transportation and/or Company policy when operating a vehicle over 10,001 pounds.
2+ years’ experience in an automotive/mechanical environment with sales, customer service, towing and coaching, mentoring or leadership responsibilities.
Satisfactory pre-and post-employment screening results, including criminal, drug and motor vehicle screening.
Must successfully complete required departmental training courses within 60 days of hire. Must successfully complete any additional future department training as required. (May need to adjust your schedule to attend training).
Knowledge and skills to perform various diagnostic tests, to recommend solutions and to sell and install batteries in various types of vehicles.
Knowledge and skills to perform tow and recovery services.
Knowledge of Federal Motor Carrier Safety Administration (FMCSA) standards is preferred.
Ability to use hand tools to provide service.
Ability to communicate effectively in writing, verbally and using assigned technology.
Ability to present and demonstrate Fleet policies and procedures to others.
Basic proficiency of Microsoft Office including Word, Excel and Outlook.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Strong organizational skills.
Proficient with call receiving and dispatching systems.
Basic skills using email and GPS (Global Positioning Systems).
Ability to operate passenger vehicles and light-medium duty trucks while primarily working from a service vehicle.
Ability to operate manual and automatic transmissions vehicles.
This job title is classified as “Safety Sensitive” in accordance with Connecticut and Oklahoma state laws.
To the qualified candidate, we offer:
Monthly bonus potential
Paid Time Off
Paid Holidays
401(k) plan with company match!
Medical, Dental, Vision and Prescription Coverage
FREE Life Insurance
FREE AAA Membership
Tuition Reimbursement
Paid Training
AAA Club Alliance (ACA) is an affirmative action - equal opportunity employer.
Our investment in Diversity, Equity, and Inclusion:At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.
Job Category:
Fleet
Work from home or Remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia.
AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly six million members in 13 states and Washington, DC. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team.
We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. So that leaves one question, are you ready to make a difference? (https://cluballiance.aaa.com/about/careers?pcrdl=true)
Are you being referred to one of our roles? If so, ask your connection at AAA Club Alliance about our Employee Referral process!
We recognize that you don’t stop being a parent, caretaker, pet owner, or student because you’re at work. We give our Associates the option to customize their experience in order to suit their individual needs and interests. We offer a wide array of benefits that give our Associates piece of mind– even after retirement. You can view our virtual benefit fair here. (https://www.virtualfairhub.com/AAAClubAlliance/public/welcome)
AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to jobs@aca.aaa.com.
