This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/11980643 Coordinator,
Scholar Support Programs - Center for Advising & Academic Services
University of Illinois Urbana-Champaign
The University of Illinois at Urbana-Champaign invites applications for
Coordinator, Scholar Support Programs in the Campus Center for Advising
and Academic Services. The Coordinator will promote I-Promise Scholar
success and retention by providing individualized advising and coaching
for an assigned caseload; administering and developing programming and
events by cultivating partnerships with various campus and off-campus
organizations; and working collaboratively to support other SSP
functions and goals.
The Scholar Support Programs (SSP) team provides support and resources
to undergraduate students in three unique scholarship programs: Illinois
Promise, Stamps, and Hope Chicago. This position will work to ensure
that programmatic goals are met, is a key contributor in providing
support specifically to Illinois Promise Scholars and will develop and
implement programs and services that support Scholars\' success.
Primary responsibilities include providing individualized coaching and
advising for a caseload of I-Promise Scholars; developing and delivering
content for all communication vehicles (bi-weekly bulletins, semester
newsletters, podcasts, social media, website management, and special
announcements) for Illinois Promise, Stamps, and Hope Chicago, and
assisting with events for Illinois Promise.
Duties & Responsibilities -
Coaching/Advising
- Provide monitoring, outreach, and individual advising and coaching
to an assigned roster of I-Promise Scholarship recipients
- Create a welcoming environment that is inclusive of students
from diverse backgrounds
- Recognize the unique experiences of undergraduates from
low-income households and engage in holistic and purposeful
discussion with students regarding academic, professional, and
personal development including basic needs (food, housing,
healthcare, childcare, etc.)
- Assist students in understanding how their financial award
impacts academic, professional, and personal planning
- Assist students in navigating and utilizing relevant campus and
community resources; provide referrals and directly connecting
students to such resources
- Conduct targeted outreach during designated times throughout the
academic year (i.e. midterms, course registration, end of term
grades) including focused engagement with students on academic
warning or drop status
- Keep thorough records of all student contacts, meeting unit\'s
stated key performance measurements (KPMs)
- Respond to queries from students, faculty, staff, and
parents/families as appropriate (within the parameters of FERPA)
Communication Development and Delivery
- Developing and managing newsletter content and curation (tri-annual
distribution to various audiences including students, alumni,
donors, and campus stakeholders) for all three scholarship groups
- Gathering and organizing relevant campus event data, resources, and
opportunities, and distributing this information via bi-weekly
bulletins for all three scholarship groups (this work may be in
partnership with a departmental intern)
- Podcast recording and editing
- Managing and updating website content
- Organizing and maintaining video/audio image permissions files
- Curating image databases and securing photo use permissions
- Managing and updating social media accounts (Facebook, Instagram,
LinkedIn)
- Other duties as assigned
Event and Programming Assistance
- Supporting SSP Director and Assistant/Associate Directors in event
and program logistics and coordination
- Participate in and support additional unit programs and initiatives
such as social events, orientations, award/recognition banquets,
advancement/donor relations activities, and other academic, service,
and professional development programs
- Event and Programming Assistance
- Supporting SSP Director and Assistant/Associate Directors in event
and program logistics and coordination
- Participate in and support additional unit programs and initiatives
such as social events, orientations, award/recognition banquets,
advancement/donor relations activities, and other academic, service,
and professional development programs
- Conduct product inventories and undertake organizational tasks
- Manage the design and ordering of branded materials (apparel,
banners, tablecloths, etc.) for all three scholarship groups
Required Qualifications -
Bachelor\'s degree in a discipline appropriate for administering support
services and programming for undergraduate students
At least 1 year of professional experience in student-centered positions
Experience and commitment to supporting undergraduate students from
underrepresented populations including students from low-income
backgrounds and first-generation college students
Experience in marketing and/or communications (i.e. websites, social
media, infographics, program brand
