Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
The occupation code you requested, 41-3099.00 (Sales Representatives, Services, All Other), is no longer in use. In the future, please use 41-3091.00 (Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel) instead.
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Sell services to individuals or businesses. May describe options or resolve client problems.
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Tasks
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Answer customers' questions about services, prices, availability, or credit terms.
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Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.
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Compute and compare costs of services.
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Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
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Contact prospective or existing customers to discuss how services can meet their needs.
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Create forms or agreements to complete sales.
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Develop sales presentations or proposals to explain service specifications.
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Distribute promotional materials at meetings, conferences, or trade shows.
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Emphasize or recommend service features based on knowledge of customers' needs and vendor capabilities and limitations.
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Identify prospective customers using business directories, leads from clients, or information from conferences or trade shows.
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Inform customers of contracts or other information pertaining to purchased services.
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Maintain customer records using automated systems.
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Monitor market conditions, innovations, and competitors' services, prices, and sales.
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Negotiate prices or terms of sales or service agreements.
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Quote prices, credit terms, contract terms, or fulfillment dates for services.
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Technology Skills
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Analytical or scientific software — IBM SPSS Statistics
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Customer relationship management CRM software — Salesforce software
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Electronic mail software — Microsoft Outlook
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Enterprise application integration software — Enterprise application integration EAI software
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Enterprise resource planning ERP software — Microsoft Dynamics
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Graphics or photo imaging software — JamBoard
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Office suite software — Microsoft Office software
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Operating system software — Apple macOS
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Presentation software — Microsoft PowerPoint
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Project management software — Microsoft Project
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Sales and marketing software — HubSpot software
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Spreadsheet software — Microsoft Excel
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Word processing software — Microsoft Word
Hot Technologies are requirements most frequently included across all employer job postings.
In Demand skills are frequently included in employer job postings for this occupation.
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Detailed Work Activities
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Monitor market conditions or trends.
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Advise customers on the use of products or services.
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Advise others on business or operational matters.
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Answer customer questions about goods or services.
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Assess the cost effectiveness of products, projects, or services.
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Attend events to develop professional knowledge.
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Calculate costs of goods or services.
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Contact current or potential customers to promote products or services.
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Develop content for sales presentations or other materials.
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Distribute promotional literature or samples to customers.
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Estimate costs or terms of sales.
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Explain technical product or service information to customers.
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Identify potential customers.
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Maintain records of customer accounts.
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Negotiate prices or other sales terms.
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Prepare sales or other contracts.
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Recommend products or services to customers.
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Study product information to acquire professional knowledge.
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Job Zone
- Title
- Job Zone Two: Some Preparation Needed
- Education
- These occupations usually require a high school diploma.
- Related Experience
- Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
- Job Training
- Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
- Job Zone Examples
- These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.
- SVP Range
- (4.0 to < 6.0)
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Training & Credentials
- State training
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- Local training
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- Certifications
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- State licenses
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Apprenticeship Opportunities
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Interests
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Enterprising — Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
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Conventional — Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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Social — Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
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Wages & Employment Trends
- Median wages (2023)
- $31.06 hourly, $64,600 annual
- State wages
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- Local wages
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- Employment (2023)
- 1,170,300 employees
- Projected growth (2023-2033)
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Average (3% to 5%)
- Projected job openings (2023-2033)
- 117,700
- State trends
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- Top industries (2023)
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Source: Bureau of Labor Statistics 2023 wage data
external site and 2023-2033 employment projections
external site.
“Projected growth” represents the estimated change in total employment over the projections period (2023-2033). “Projected job openings” represent openings due to growth and replacement.
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Job Openings on the Web
- State job openings
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- Local job openings
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Professional Associations
Disclaimer:
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Regional Associations
Accreditation, Certification, & Unions
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