- Answer telephones to direct calls or provide information.
Occupations with related activities Save Table: XLSX CSV
| Shared Activities | Similar Activities | Job Zone | Code | Occupation |
| 1 | 2 | 2 | 43-9041.00 | Insurance Claims and Policy Processing Clerks |
| 1 | 1 | 2 | 43-2021.00 | Telephone Operators |
| 1 | 1 | 2 | 43-4171.00 | Receptionists and Information Clerks 
|
| 1 | 1 | 2 | 41-2011.00 | Cashiers
|
| 1 | 1 | 3 | 43-3021.00 | Billing and Posting Clerks |
| 1 | 1 | 2 | 43-4121.00 | Library Assistants, Clerical |
| 1 | 1 | 2 | 43-6014.00 | Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
|
| 1 | 0 | 2 | 41-9041.00 | Telemarketers |
| 1 | 0 | 3 | 43-4011.00 | Brokerage Clerks |
| 1 | 0 | 3 | 43-6012.00 | Legal Secretaries and Administrative Assistants |
| 1 | 0 | 3 | 43-4111.00 | Interviewers, Except Eligibility and Loan |
| 1 | 0 | 2 | 43-6013.00 | Medical Secretaries and Administrative Assistants |
| 1 | 0 | 2 | 33-9032.00 | Security Guards
|
| 1 | 0 | 2 | 43-9022.00 | Word Processors and Typists |
| 1 | 0 | 2 | 43-5031.00 | Public Safety Telecommunicators |
| 1 | 0 | 3 | 43-3031.00 | Bookkeeping, Accounting, and Auditing Clerks
|
| 1 | 0 | 2 | 43-2011.00 | Switchboard Operators, Including Answering Service |
| 1 | 0 | 2 | 43-3071.00 | Tellers |
| 1 | 0 | 3 | 43-6011.00 | Executive Secretaries and Executive Administrative Assistants |
| 1 | 0 | 2 | 43-9061.00 | Office Clerks, General
|
| 1 | 0 | 2 | 43-4031.00 | Court, Municipal, and License Clerks |
- Answer telephones to direct calls or provide information.
- Discuss account status or activity with customers or patrons.
- Provide notifications to customers or patrons.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Check data for recording errors.
- Execute sales or other financial transactions.
- Calculate costs of goods or services.
- Compile data or documentation.
- Send information, materials or documentation.
- Review customer insurance information.
- Maintain operational records.
- Enter information into databases or software programs.
- Explain regulations, policies, or procedures.
- Verify accuracy of financial or transactional data.
- Collect deposits, payments or fees.
- Interview employees, customers, or others to collect information.
- Obtain personal or financial information about customers or applicants.
- Prepare business correspondence.
- Provide information to coworkers.
- Maintain financial or account records.
- Calculate financial data.
- Answer telephones to direct calls or provide information.
- Discuss account status or activity with customers or patrons.
- Provide notifications to customers or patrons.
- Answer telephones to direct calls or provide information.
- Discuss account status or activity with customers or patrons.
- Operate communications equipment or systems.
- Search files, databases or reference materials to obtain needed information.
- Assist individuals with paperwork.
- Enter information into databases or software programs.
- Proofread documents, records, or other files to ensure accuracy.
- Sort mail.
- Assist disabled or incapacitated individuals.
- Maintain call records.
- Promote products, services, or programs.
- Answer telephones to direct calls or provide information.
- Discuss account status or activity with customers or patrons.
- Answer telephones to direct calls or provide information.
- Provide notifications to customers or patrons.
- Schedule appointments.
- Greet customers, patrons, or visitors.
- Collect deposits, payments or fees.
- Analyze operational or research data.
- Calculate costs of goods or services.
- Send information, materials or documentation.
- Respond to customer problems or complaints.
- File documents or records.
- Discuss goods or services information with customers or patrons.
- Operate computers or computerized equipment.
- Proofread documents, records, or other files to ensure accuracy.
- Distribute incoming mail.
- Sort mail.
- Record personnel information.
- Schedule operational activities.
- Prepare business correspondence.
- Clean facilities or equipment.
- Order materials, supplies, or equipment.
- Answer telephones to direct calls or provide information.
- Provide notifications to customers or patrons.
- Answer telephones to direct calls or provide information.
- Provide customers with general information or assistance.
- Process sales or other transactions.
- Greet customers, patrons, or visitors.
- Issue money, credit, or vouchers.
- Calculate costs of goods or services.
- Reconcile records of sales or other financial transactions.
- Answer customer questions about goods or services.
- Explain technical product or service information to customers.
- Monitor sales activities.
- Maintain records of sales or other business transactions.
- Calculate weights, volumes or other characteristics of materials.
- Prepare cash for deposit or disbursement.
- Record sales or transactions data.
- Communicate with other workers to coordinate activities.
- Supervise sales or support personnel.
- Train sales personnel.
- Assist customers to ensure comfort or safety.
- Sell products or services.
- Package objects for shipping.
- Prepare outgoing shipments.
- Stock products or parts.
- Clean work areas.
- Answer telephones to direct calls or provide information.
- Provide customers with general information or assistance.
- Answer telephones to direct calls or provide information.
- Discuss account status or activity with customers or patrons.
- Verify accuracy of financial or transactional data.
- Maintain financial or account records.
- Reconcile records of sales or other financial transactions.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Operate office equipment.
- Calculate costs of goods or services.
- Provide information to coworkers.
- Maintain operational records.
- Weigh parcels to determine shipping costs.
- Search files, databases or reference materials to obtain needed information.
- Order materials, supplies, or equipment.
- Execute sales or other financial transactions.
- Calculate shipping costs.
- Prepare informational or reference materials.
- Route mail to correct destinations.
- Analyze financial information.
- Monitor equipment operation to ensure proper functioning.
- Maintain office equipment in proper operating condition.
- Report maintenance or equipment problems to appropriate personnel.
- Calculate financial data.
- Explain regulations, policies, or procedures.
- Prepare financial documents, reports, or budgets.
- Prepare financial documents.
- Respond to customer problems or complaints.
- Schedule appointments.
- Answer telephones to direct calls or provide information.
- Discuss account status or activity with customers or patrons.
- Answer telephones to direct calls or provide information.
- Provide customer service to clients or users.
- Maintain security.
- Sort materials or products.
- Enter information into databases or software programs.
- Track goods or materials.
- Distribute materials to employees or customers.
- Refer customers to appropriate personnel.
- Calculate financial data.
- Demonstrate activity techniques or equipment use.
- Inspect items for damage or defects.
- Maintain inventory records.
- Issue documentation or identification to customers or employees.
- Sort mail.
- Type documents.
- Manage clerical or administrative activities.
- Process library materials.
- Collect deposits, payments or fees.
- Maintain inventories of materials, equipment, or products.
- Send information, materials or documentation.
- Maintain office equipment in proper operating condition.
- Plan educational activities.
- Plan special events.
- Prepare employee work schedules.
- Repair books or other printed material.
- Supervise clerical or administrative personnel.
- Maintain electronic equipment.
- Maintain financial or account records.
- Operate office equipment.
- Develop computer or online applications.
- Store records or related materials.
- Order materials, supplies, or equipment.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Prepare research or technical reports.
- Deliver items.
- Arrange items for use or display.
- Answer telephones to direct calls or provide information.
- Provide customer service to clients or users.
- Answer telephones to direct calls or provide information.
- Discuss account status or activity with customers or patrons.
- Greet customers, patrons, or visitors.
- Refer customers to appropriate personnel.
- Execute sales or other financial transactions.
- Enter information into databases or software programs.
- Operate computers or computerized equipment.
- Collect deposits, payments or fees.
- Operate office equipment.
- Report maintenance or equipment problems to appropriate personnel.
- Record personnel information.
- Select resources needed to accomplish tasks.
- Operate communications equipment or systems.
- Schedule appointments.
- Distribute materials to employees or customers.
- Issue documentation or identification to customers or employees.
- Record information from meetings or other formal proceedings.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Order materials, supplies, or equipment.
- Develop organizational policies or programs.
- Prepare employee work schedules.
- Send information, materials or documentation.
- Compile data or documentation.
- Make travel, accommodations, or entertainment arrangements for others.
- Schedule operational activities.
- Distribute incoming mail.
- Proofread documents, records, or other files to ensure accuracy.
- Route mail to correct destinations.
- Search files, databases or reference materials to obtain needed information.
- Supervise clerical or administrative personnel.
- Manage clerical or administrative activities.
- Coordinate operational activities.
- Maintain current knowledge related to work activities.
- Train personnel.
- Prepare informational or reference materials.
- Develop computer or online applications.
- Answer telephones to direct calls or provide information.
- Discuss account status or activity with customers or patrons.
- Answer telephones to direct calls or provide information.
- Contact current or potential customers to promote products or services.
- Maintain records of customer accounts.
- Answer customer questions about goods or services.
- Explain technical product or service information to customers.
- Deliver promotional presentations to current or prospective customers.
- Develop content for sales presentations or other materials.
- Identify potential customers.
- Schedule appointments with prospective customers.
- Monitor market conditions or trends.
- Answer telephones to direct calls or provide information.
- Answer telephones to direct calls or provide information.
- Confer with coworkers to coordinate work activities.
- Respond to customer problems or complaints.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- File documents or records.
- Coordinate operational activities.
- Monitor financial information.
- Schedule operational activities.
- Distribute incoming mail.
- Verify accuracy of financial or transactional data.
- Calculate financial data.
- Prepare research or technical reports.
- Answer telephones to direct calls or provide information.
- Answer telephones to direct calls or provide information.
- Record information about legal matters.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Send information, materials or documentation.
- Prepare legal documents.
- Proofread documents, records, or other files to ensure accuracy.
- Operate office equipment.
- Obtain personal or financial information about customers or applicants.
- Schedule appointments.
- Provide information to coworkers.
- Make travel, accommodations, or entertainment arrangements for others.
- Issue documentation or identification to customers or employees.
- Prepare business correspondence.
- Record information from meetings or other formal proceedings.
- Search files, databases or reference materials to obtain needed information.
- Answer telephones to direct calls or provide information.
- Answer telephones to direct calls or provide information.
- Interview employees, customers, or others to collect information.
- Negotiate financial arrangements.
- Resolve operational performance problems.
- Verify accuracy of financial or transactional data.
- Obtain personal or financial information about customers or applicants.
- Collect deposits, payments or fees.
- Check data for recording errors.
- Compile data or documentation.
- Code data or other information.
- Assist individuals with paperwork.
- Supervise clerical or administrative personnel.
- Analyze operational or research data.
- Prepare research or technical reports.
- Explain regulations, policies, or procedures.
- Confer with coworkers to coordinate work activities.
- Answer telephones to direct calls or provide information.
- Answer telephones to direct calls or provide information.
- Maintain medical records.
- Transcribe spoken or written information.
- Compile data or documentation.
- Schedule appointments.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Send information, materials or documentation.
- Greet customers, patrons, or visitors.
- Refer customers to appropriate personnel.
- Relay information between personnel.
- Interview employees, customers, or others to collect information.
- Operate computers or computerized equipment.
- Operate office equipment.
- Collect deposits, payments or fees.
- Maintain financial or account records.
- Prepare business correspondence.
- Order materials, supplies, or equipment.
- Answer telephones to direct calls or provide information.
- Answer telephones to direct calls or provide information.
- Block physical access to restricted areas.
- Patrol properties to maintain safety.
- Provide first aid or rescue assistance in emergencies.
- Investigate illegal or suspicious activities.
- Maintain public order or security.
- Respond to emergencies to provide assistance.
- Monitor access or flow of people to prevent problems.
- Prevent unauthorized individuals from entering restricted areas.
- Write operational reports.
- Use weapons or physical force to maintain security.
- Warn individuals about rule violations or safety concerns.
- Request emergency personnel.
- Operate surveillance equipment to detect suspicious or illegal activities.
- Inspect equipment to ensure safety or proper functioning.
- Drive vehicles to transport individuals or equipment.
- Adjust building climate control systems.
- Answer telephones to direct calls or provide information.
- Answer telephones to direct calls or provide information.
- Distribute incoming mail.
- Sort mail.
- Proofread documents, records, or other files to ensure accuracy.
- Store records or related materials.
- Operate office equipment.
- Operate computers or computerized equipment.
- Type documents.
- Compile data or documentation.
- Calculate financial data.
- Verify accuracy of financial or transactional data.
- Schedule appointments.
- Format digital documents, data, or images.
- Maintain operational records.
- Search files, databases or reference materials to obtain needed information.
- Prepare research or technical reports.
- Enter information into databases or software programs.
- Maintain office equipment in proper operating condition.
- Answer telephones to direct calls or provide information.
- Answer telephones to direct calls or provide information.
- Provide basic health care services.
- Discuss goods or services information with customers or patrons.
- Coordinate operational activities.
- Maintain call records.
- Relay information between personnel.
- Operate communications equipment or systems.
- Interpret blueprints, specifications, or diagrams to inform installation, development or operation activities.
- Maintain security.
- Operate vehicles or material-moving equipment.
- Enter information into databases or software programs.
- Search files, databases or reference materials to obtain needed information.
- Confer with coworkers to coordinate work activities.
- Refer customers to appropriate personnel.
- Maintain current knowledge related to work activities.
- Monitor alarm systems.
- Adjust office equipment to ensure proper operation.
- Monitor equipment operation to ensure proper functioning.
- Report maintenance or equipment problems to appropriate personnel.
- Answer telephones to direct calls or provide information.
- Answer telephones to direct calls or provide information.
- Operate computers or computerized equipment.
- Execute sales or other financial transactions.
- Verify accuracy of financial or transactional data.
- Compile data or documentation.
- Prepare cash for deposit or disbursement.
- Monitor organizational compliance with regulations.
- Collect deposits, payments or fees.
- Operate office equipment.
- Calculate financial data.
- Reconcile records of sales or other financial transactions.
- Monitor financial information.
- Code data or other information.
- File documents or records.
- Search files, databases or reference materials to obtain needed information.
- Convert data among multiple digital or analog formats.
- Maintain financial or account records.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Calculate costs of goods or services.
- Maintain inventory records.
- Answer telephones to direct calls or provide information.
- Answer telephones to direct calls or provide information.
- Operate communications equipment or systems.
- Greet customers, patrons, or visitors.
- Refer customers to appropriate personnel.
- Monitor alarm systems.
- Maintain security.
- Operate audio recording equipment.
- Relay information between personnel.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Collect deposits, payments or fees.
- Prepare cash for deposit or disbursement.
- Answer customer questions about goods or services.
- File documents or records.
- Maintain call records.
- Proofread documents, records, or other files to ensure accuracy.
- Sort mail.
- Type documents.
- Execute sales or other financial transactions.
- Schedule appointments.
- Order materials, supplies, or equipment.
- Answer telephones to direct calls or provide information.
- Answer telephones to direct calls or provide information.
- Verify accuracy of financial or transactional data.
- Execute sales or other financial transactions.
- Collect deposits, payments or fees.
- Calculate financial data.
- Prepare cash for deposit or disbursement.
- Enter information into databases or software programs.
- Respond to customer problems or complaints.
- Answer customer questions about goods or services.
- Order materials, supplies, or equipment.
- File documents or records.
- Sell products or services.
- Obtain personal or financial information about customers or applicants.
- Type documents.
- Issue documentation or identification to customers or employees.
- Maintain financial or account records.
- Prepare business correspondence.
- Send information, materials or documentation.
- Interpret financial information for others.
- Calculate costs of goods or services.
- Explain regulations, policies, or procedures.
- Answer telephones to direct calls or provide information.
- Answer telephones to direct calls or provide information.
- Schedule operational activities.
- Execute sales or other financial transactions.
- Make travel, accommodations, or entertainment arrangements for others.
- Prepare research or technical reports.
- Maintain medical records.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Manage clerical or administrative activities.
- Coordinate operational activities.
- Prepare business correspondence.
- Distribute incoming mail.
- Greet customers, patrons, or visitors.
- Sort mail.
- Compile data or documentation.
- Order materials, supplies, or equipment.
- File documents or records.
- Explain regulations, policies, or procedures.
- Read materials to determine needed actions.
- Develop organizational policies or programs.
- Perform administrative or clerical tasks.
- Confer with coworkers to coordinate work activities.
- Record information from meetings or other formal proceedings.
- Transcribe spoken or written information.
- Supervise clerical or administrative personnel.
- Train personnel.
- Inspect operational processes.
- Answer telephones to direct calls or provide information.
- Answer telephones to direct calls or provide information.
- Operate office equipment.
- Confer with coworkers to coordinate work activities.
- Respond to customer problems or complaints.
- Collect deposits, payments or fees.
- Execute sales or other financial transactions.
- Prepare cash for deposit or disbursement.
- Send information, materials or documentation.
- Maintain inventory records.
- Compile data or documentation.
- File documents or records.
- Distribute incoming mail.
- Search files, databases or reference materials to obtain needed information.
- Sort mail.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Proofread documents, records, or other files to ensure accuracy.
- Check data for recording errors.
- Prepare employee work schedules.
- Schedule appointments.
- Supervise clerical or administrative personnel.
- Record information from meetings or other formal proceedings.
- Transcribe spoken or written information.
- Monitor inventories of products or materials.
- Provide information to coworkers.
- Train personnel.
- Calculate weights, volumes or other characteristics of materials.
- Maintain office equipment in proper operating condition.
- Answer telephones to direct calls or provide information.
- Answer telephones to direct calls or provide information.
- Maintain office equipment in proper operating condition.
- Verify accuracy of financial or transactional data.
- Examine documents to verify adherence to requirements.
- Interview employees, customers, or others to collect information.
- Distribute materials to employees or customers.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Record information from meetings or other formal proceedings.
- Explain regulations, policies, or procedures.
- Maintain financial or account records.
- Prepare informational or reference materials.
- Record information about legal matters.
- Coordinate operational activities.
- Prepare legal documents.
- Analyze financial information.
- Code data or other information.
- Search files, databases or reference materials to obtain needed information.
- Issue documentation or identification to customers or employees.
- Proofread documents, records, or other files to ensure accuracy.
- Schedule appointments.
- Communicate with government agencies.
- Provide information to the general public.
- Train personnel.
- Perform administrative or clerical tasks.
- Collect deposits, payments or fees.
- Coordinate legal schedules or activities.
- Issue certificates or licenses.
- Manage clerical or administrative activities.
- Answer telephones to direct calls or provide information.
