A subset of this occupation's profile is available. Data collection is currently underway to populate other parts of the profile.
Drive a motor vehicle to transport passengers on a planned or scheduled basis. May collect a fare. Includes nonemergency medical transporters and hearse drivers.
Sample of reported job titles:
Airport Shuttle Driver, Chauffeur, Driver, Limo Driver (Limousine Driver), Motor Coach Driver, Shuttle Bus Driver, Shuttle Driver, Special Needs Bus Driver, Van Driver
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Tasks
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Arrange to pick up particular customers or groups on a regular schedule.
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Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.
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Collect fares or vouchers from passengers, and make change or issue receipts as necessary.
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Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.
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Complete accident reports when necessary.
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Comply with traffic regulations to operate vehicles in a safe and courteous manner.
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Drive shuttle busses, limousines, company cars, or privately owned vehicles to transport passengers.
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Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations.
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Maintain knowledge of first-aid procedures.
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Notify dispatchers or company mechanics of vehicle problems.
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Operate vehicles with specialized equipment, such as wheelchair lifts, to transport and secure passengers with special needs.
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Perform errands for customers or employers, such as delivering or picking up mail and packages.
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Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing.
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Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.
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Pick up and drop off passengers at regularly scheduled neighborhood locations, following strict time schedules.
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Pick up or meet passengers according to requests, appointments, or schedules.
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Prepare and submit reports that may include the number of passengers or trips, hours worked, mileage driven fuel consumed, or fares received.
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Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
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Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.
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Read maps and follow written and verbal geographic directions.
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Regulate heating, lighting, and ventilation systems for passenger comfort.
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Report any vehicle malfunctions or needed repairs.
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Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios.
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Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation.
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Vacuum and clean interiors, and wash and polish exteriors of automobiles.
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Technology Skills
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Data base user interface and query software — Actsoft Comet Tracker; Penchant Software dispatchOffice; TranWare Enterprise Suite
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Internet browser software — Web browser software
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Map creation software — AOL MapQuest
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Mobile location based services software — Digital Dispatch; Global positioning system GPS software; Piccolo Software PiccoloTaxi; TSS Wireless Fleet Management Suite
; 5 more
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Office suite software — Microsoft Office software
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Operating system software — Microsoft Windows
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Spreadsheet software — Microsoft Excel
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Web page creation and editing software — Facebook
Hot Technologies are requirements most frequently included across all employer job postings.
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Detailed Work Activities
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Drive passenger vehicles.
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Clean vehicles or vehicle components.
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Follow safety procedures for vehicle operation.
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Maintain vehicles in good working condition.
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Record operational details of travel.
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Report vehicle or equipment malfunctions.
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Assist customers to ensure comfort or safety.
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Assist passengers during vehicle boarding.
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Collect fares or payment from customers.
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Communicate with others to coordinate vehicle movement.
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Greet customers, patrons, or visitors.
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Maintain professional knowledge or certifications.
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Move materials, equipment, or supplies.
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Notify others of emergencies, problems, or hazards.
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Prepare accident or incident reports.
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Provide transportation information to passengers or customers.
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Read maps to determine routes.
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Receive information or instructions for performing work assignments.
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Schedule operational activities.
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Job Zone
- Title
- Job Zone Two: Some Preparation Needed
- Education
- These occupations usually require a high school diploma.
- Related Experience
- Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
- Job Training
- Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
- Job Zone Examples
- These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.
- SVP Range
- (4.0 to < 6.0)
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Training & Credentials
- State training
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- Local training
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- Certifications
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- State licenses
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Apprenticeship Opportunities
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Interests
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Realistic — Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
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Conventional — Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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Social — Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
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Wages & Employment Trends
- Median wages (2023)
- $16.94 hourly, $35,240 annual
- State wages
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- Local wages
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- Employment (2023)
- 222,300 employees
- Projected growth (2023-2033)
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Much faster than average (9% or higher)
- Projected job openings (2023-2033)
- 32,100
- State trends
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- Top industries (2023)
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Source: Bureau of Labor Statistics 2023 wage data
external site and 2023-2033 employment projections
external site.
“Projected growth” represents the estimated change in total employment over the projections period (2023-2033). “Projected job openings” represent openings due to growth and replacement.
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Job Openings on the Web
- State job openings
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- Local job openings
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Professional Associations
Disclaimer:
Sources are listed to provide additional information on related jobs, specialties, and/or industries.
Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.
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National Associations
Regional Associations
Accreditation, Certification, & Unions
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