Technology Skills Category
Helpdesk or call center software Save Table: XLSX CSV
Software for enabling help desk and call center applications.
Examples include:
- Computer aided dispatch software
- Help desk software
- BMC Software Remedy IT Service Management Suite
- Call center software
Examples of occupations where workers may use helpdesk or call center software:
19 occupations shown
Job Zone | Code | Occupation |
|---|---|---|
| 2 | 53-3011.00 | Ambulance Drivers and Attendants, Except Emergency Medical Technicians |
| 4 | 11-3021.00 | Computer and Information Systems Managers 
Bright Outlook
|
| 4 | 15-1241.00 | Computer Network Architects
|
| 4 | 15-1231.00 | Computer Network Support Specialists
|
| 3 | 15-1211.00 | Computer Systems Analysts
|
| 3 | 15-1232.00 | Computer User Support Specialists |
| 3 | 49-2011.00 | Computer, Automated Teller, and Office Machine Repairers |
| 2 | 43-4051.00 | Customer Service Representatives
|
| 2 | 43-5032.00 | Dispatchers, Except Police, Fire, and Ambulance |
| 3 | 33-1021.00 | First-Line Supervisors of Firefighting and Prevention Workers |
| 2 | 37-1011.00 | First-Line Supervisors of Housekeeping and Janitorial Workers |
| 2 | 33-1012.00 | First-Line Supervisors of Police and Detectives |
| 4 | 15-1244.00 | Network and Computer Systems Administrators |
| 3 | 33-3051.00 | Police and Sheriff's Patrol Officers |
| 2 | 43-5031.00 | Public Safety Telecommunicators |
| 3 | 53-5031.00 | Ship Engineers |
| 3 | 15-1241.01 | Telecommunications Engineering Specialists
|
| 2 | 41-9041.00 | Telemarketers |
| 2 | 43-2021.00 | Telephone Operators |